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Latest Win10 update unregisters Carlson

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stephen-ward
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If you're running Win10 and your Carlson software starts giving errors every time you try a Carlson specific command, check your Carlson registration. The latest Win10 update is significant enough that Carlson thinks it's a whole new O/S so it will require a new change key. I tried going in and re-registering and selecting "Windows or AutoCAD Upgrade" as the reason but it blew up (it thought I was running a bootleg copy). Rather than wait the recommended 24 hours for them to review the situation, I gave them a call. I explained that this was not my fault and that I could not wait a day to get my drafting taken care of. They were very helpful and gave me a new change key over the phone immediately.


 
Posted : September 26, 2016 9:37 am
jimmy-cleveland
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Thanks for the tip Stephen. Mine has been acting a little weird today. I'll check that in a few minutes.

On another note, sorry I did not get to talk to you Saturday. It was a little busy at the TAPS meeting. Thank you for your service to the organization.


 
Posted : September 26, 2016 10:40 am
Eyott_Surveyor_Fred_MD
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I had to re-install dot-net framework for my Microstation to run after the update.
It also took 3 hours out of my already busy day.


 
Posted : September 26, 2016 7:37 pm
Randy Rain
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Red Alert, revert to the previous build of windows immediately. I and several of my coworkers experienced random unexplained shutdowns that provided absolutely no warning and left you at the mercy of your auto-save settings. You would be working away snug as a bug in a rug and all of the sudden BAM! Black Screen, monitors go into Power Save mode, Speakers start an oscillating 60 Hz hum then complete power down. I even went into settings and set my machine to never sleep or power down to no avail.


 
Posted : September 27, 2016 9:21 am
jhframe
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I did the Anniversary Update a week or so ago, no problems so far.


 
Posted : September 27, 2016 4:20 pm

tickmagnet
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I had the same thing happen with an autocad civil 3d program called SINCPAC
Had to get a fresh authorization code on two machines


 
Posted : September 27, 2016 4:48 pm
sergeant-schultz
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Two seats of Carlson 2012/acad 2004 just went through the ver 1607 update. On startup, they both whined about some registration issue. Went to Help>About Carlson>Change registration and poked/hoped. Whatever I did worked, 'cuz the whining stopped and it's all good. I think I might actually like Windows 10......................... a little.


 
Posted : September 27, 2016 5:26 pm
a-harris
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This man got his $650https://www.yahoo.com/tech/microsoft-pays-windows-10-installs-230921512.html&apos ;">
https://www.yahoo.com/tech/microsoft-pays-windows-10-installs-230921512.html


 
Posted : September 28, 2016 10:55 pm
seb
 seb
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We had the same situation [REDACTED] in that it thought it was on a whole new machine and required another code.

No issues with the power side of things though thankfully.


 
Posted : September 28, 2016 11:11 pm