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Hey Wendell..

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paden-cash
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I hate to bother you on the board here. I know you've got your hands full with the little lady being in recovery.

But....my webmail is sure screwed up. The font and format is new this morning (not a biggy)..but when I try to reply to an email, or send a new one for that matter, it's telling me there is a site security issue and it directs me back to the inbox..losing the email and not sending it.

could ya look into it pretty pleeze. That's why I didn't send you an email..I can't.

Tell Angel to ring her "get-your-butt-in-here" bell loud and often.;-)


 
Posted : April 10, 2014 10:42 am
Wendell
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A scan of your website shows no infections, so that's good news.

The first thing I thought of when reading your message was that you might have a local malware or virus infection. Have you tried running a virus and malware scan?

Recommendations:

http://malwarebytes.org/

http://windows.microsoft.com/en-us/windows/security-essentials-download

http://lifehacker.com/adwcleaner-removes-toolbars-and-other-malware-in-one-cl-734204747

http://www.surfright.nl/en/hitmanpro


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Posted : April 10, 2014 11:00 am
Wendell
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Another thought... there are 4 different webmail programs available on our hosting platform. Each is different in terms of format, functionality, style, etc. Personally, I prefer the barebones style of SquirrelMail. Anyway, is it possible that you switched from one webmail program to another?


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Posted : April 10, 2014 11:06 am
paden-cash
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It's still Squirrel Mail, I do get to see the other three on the Harness Technologies Banner, but my Autoload is enabled for Squirrel Mail.

I have been getting a "Security Token" alert for sometime now. It tells me the "Squirrel Mail" site has a missing or incorrect security toke and asks if I want to go ahead (to the website). After saying yes, everything seems to work fine.

Now in the last few minutes I was able to reply to an incoming email with an attachment. Something I couldn't do this AM. The different font creeps me out. Not that I mind different font, it's just a "whodidthis?" kind of thing.

I've got several security and malware defender on all my computers. They are updated automatically. I checked for any updates that happened in the wee hours and found nothing.

I guess it's working now. I will keep an eye on it. Thnx for the quick response. Money Penny sends her best to Angel.


 
Posted : April 10, 2014 11:23 am
geoff-ashworth
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Heartbleed?

Would the mysterious results be from the Heartbleed security breach?


 
Posted : April 10, 2014 12:31 pm

Wendell
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Heartbleed?

We patched that within an hour of the announcement, 2 days ago. 🙂


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Posted : April 10, 2014 2:36 pm
Wendell
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> I've got several security and malware defender on all my computers. They are updated automatically. I checked for any updates that happened in the wee hours and found nothing.

I would suggest that you actually run regular scans in addition to keeping them updated.

I'm looking further into the security token issue, but I suspect that it's nothing to worry about (because your account isn't behind an SSL certificate, which is normal for most sites).


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Posted : April 10, 2014 2:51 pm
Wendell
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Also, just to make sure we are on the same page, can you email me ([email protected]) the following:

  • The exact URL you are using to access/login to webmail
  • The browser and version you are running
  • Possibly a screen shot of the security token error?

Thanks!


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Posted : April 10, 2014 2:58 pm