How do you get support or repairs?
The box on a stick (Triumph LS) seems to be a data collector, GPS unit, and it appears maybe a magnetic locator in one unit, is that correct?
I want a rover to use my own data collector with a cell phone network corrected signal so which unit is capable of that?
I do not want a base & rover combination.
Just A. Surveyor, post: 439096, member: 12855 wrote: How do you get support or repairs?
The box on a stick (Triumph LS) seems to be a data collector, GPS unit, and it appears maybe a magnetic locator in one unit, is that correct?
I want a rover to use my own data collector with a cell phone network corrected signal so which unit is capable of that?
I do not want a base & rover combination.
Just sit back and wait - the answers will roll in..
There must be an inside joke that I'm not entirely aware of.
They run a banner ad here now.
If you don't see it. Refresh your browser until it displays..
I'm interested in a dealer that sells them so I can test drive one.
Type Javad in the search box hit enter and be prepared for many hits
The support par Javad is great. If I am having a problem I just call Adam. I believe the other six with the exception of Matt, all contribute to this site pretty heavily. I have talked with several of the seven surveyors and everyone has been knowledgeable and helpful. Javad also has a forum like this one, were a lot of questions are answered. The forum is monitored by the seven, as well as the developers and even Mr. Javad himself.
We haven't had any major problems but I think you have to send the units to Javads location in California for repairs.
I would highly recommend that you use the LS instead of one of the others with your own data collector. The LS does so much more than any rover and our Surveyor 2 could ever imagine. That of course is speaking on the Software side of the system. Now as far has how superior the hardware part is compared to the others, I have no idea, but we are getting results that our older hypers couldnt.
If you want a more traditional setup, with a external data collector, you can get a receiver with the same chip in it as the LS (box), you want the Triumph 1-M.
http://javad.com/jgnss/products/receivers/triumph-1m.html
Go configure one for yourself, and see exactly what it will cost you. If you want to test drive one, I think you have to place the order though. They do give a 30 day money back guarantee. Support is all phone and internet. If you have something major, you hook it to your computer and the engineers at the factory will connect and fix you right up. Otherwise JAVAD has a team of surveyors they partner with to provide tech support - but that is mostly with the LS unit I think.
I bought a T-1M setup, paired it with a Carlson Surveyor2. Had very minor issues setting up, and after that absolutely zero need for help it just hums along.
I know that super cool new features are all in the LS, but for the life of me, I can't figure why they don't promote and sell more of the T1-Ms. Apples to Apples it is closer to all of the other guys stuff for comparison sake.
I would be happy to talk with you. Feel free to give me call anytime convenient to you. 7044773603
Adam, post: 439109, member: 8900 wrote: I would be happy to talk with you. Feel free to give me call anytime convenient to you. 7044773603
Maybe tomorrow. Dog tired right now and going to bed soon. If I get my chores done early enough I will call. If ya see a Georgia number its me.
The closest one of the support team is either myself of Adam. Either one of us would be more than happy to give you a demonstration. The demonstrations that I do are typically on an actual project that you would be working on so you can see it in action in your environment.
Feel free to message either myself or Adam and we would be more than happy to help.
Adam you are on it!
And that J-Tip is an intriguing little magnetic locator but I'm puzzled cause it appears to only work in conjuction with the LS unit.
But I have no interest in the Triumph LS, which means the J-Tip is a one trick pony.
It does only work with an LS.
Jones, post: 439106, member: 10458 wrote: The forum is monitored by the seven, as well as the developers and even Mr. Javad himself.
We all know Mr. Javad is a frequent reader and contributor to the forum. He's always talking about his equipment, hyping it and getting free plugs. I have it on good authority that his forum name is Nate the Surveyor. :joy:
Triumph 1M is the ticket. You'll need to have a Carlson data collector to control it.
Not sure why the LS is a non-start. I'm sure you have your reasons but I'd encourage an open mind. It's performance is really impressive.
Shawn Billings, post: 439119, member: 6521 wrote: Triumph 1M is the ticket. You'll need to have a Carlson data collector to control it.
Not sure why the LS is a non-start. I'm sure you have your reasons but I'd encourage an open mind. It's performance is really impressive.
"Not sure why the LS is a non-start".
Well quite simply I want one controller for multiple devices and one software to work with. I can't see the benefits of a different software on a GPS Box on a rod and having to switch to a different one with a robot. It doesn't make sense to my primitive brain.
Now in all fairness, I kinda like the idea of the little J-TIP. And I kinda like the testimonials from users of the LS system. I just don't want multiple softwares.
My experience with tools that offer tons of feature packed capabilities are fraught with problems and I'm a bit gun shy with them. Sure you can pack a lot of stuff inside a package and it can do everything except make your coffee but I don't know..........
Tell me where I'm wrong.
Just A. Surveyor, post: 439150, member: 12855 wrote: "Not sure why the LS is a non-start".
Well quite simply I want one controller for multiple devices and one software to work with. I can't see the benefits of a different software on a GPS Box on a rod and having to switch to a different one with a robot. It doesn't make sense to my primitive brain.
Now in all fairness, I kinda like the idea of the little J-TIP. And I kinda like the testimonials from users of the LS system. I just don't want multiple softwares.
My experience with tools that offer tons of feature packed capabilities are fraught with problems and I'm a bit gun shy with them. Sure you can pack a lot of stuff inside a package and it can do everything except make your coffee but I don't know..........
Tell me where I'm wrong.
I don't use Javad but I have yet to hear from anyone on here regretting buying an LS.
Well, Mr Surveyor (A generic letter to any surveyor). If I went out to any Carpentry site, I am sure I'd find many tools. Saws, hammers, crowbars, box tapes, nails, screws, Air nailers. Air compressors. Battery powered screw guns, Battery powered saws. Each brand, has it's own quirks, and rules.
Surveying Equipment is a little like that too.
I like the little Sokkia GPS, that weighs a few ounces, and is apparently now sold or owned by Topcon.
I like the Topcon hipers. It condensed the radio, and the GPS, into one box.
I have a 100' steel tape.
Every body has their own approach.
I wanted to get TDS to re-structure their software... Then Trimble bought them out.
IF we could simply sit at a huge round table, and PICK and CHOOSE, parts, and components from EVERYBODY, and build our own GPS how we like it, it would be GREAT. That's is my dream.
Let's see here... I want the small size of the Sokkia, and I want the HIGH CONFIDENCE of Javad, and I want the ability to hook it to a Total Station, or a Robot.
I want the battery life of.... etc...
However, this is not the case. You are gonna have to PICK a ride, and go with it. You cannot go to Canada, and Mexico, at the same time....
So, my advice is:
Stay up on what is available. Go and snoop other ways to do things, on a regular basis.
A long time ago, somebody showed up at a survey convention, with a FLARE GUN, with a tribrach mount.
The way it worked, was, 3 man crew. Set up 2 theodolites. Maybe some distance apart. Have 3rd guy set up tripod, tribrach, and flare gun on remote corner. Every body got ready... and, (radio contact was used) BOOM, fire the flare gun, and the guys on the theodolites turned the angle to the flare smoke trail. It was estimated that for any given point, 3 flares would be used. As I recall, it was around 3500.00 for the rig to do this.
Hey, cool!
So, Every few months, or years, somebody "re invents how to do that". Stay current. At least in KNOWLEDGE, of what is available.
For instance, check this out:
[MEDIA=youtube]MBo11_oBj6I[/MEDIA]
I don't know how well it works... but, It is on my "Check it out" list.
The Javad LS is very revolutionary, and has some abilities that blow my mind. Yesterday, I had to go to the courthouse. Did not get back until around 2:00 PM. I compiled my data, generated search locations, made 11 temporary coordinates, and LEFT for the field at 3:30 PM. I used my temporary coords, and hiked into some THICK WOODS, shot MOST of the perimeter of a section, before shutting down, and going home. Each Section corner was in THICK WOODS. It would have been impossible to get those, with "normal" GPS. I shot them twice. The shots agreed with each other by 0.08' or LESS. I will then process all the shots, with post processing, (dpos) and I will have a near complete retracement of a section in 3.5 hrs. This ain't Kansas either, Dorothy!
All I am saying is Stay professional. Stay current. in KNOWING what's available.
Would you try to cut firewood, with a pocketknife, to heat your home? No.
Get the right tool, for the Job. What's the "Right tool" for you, might not be the "Right tool" for me, but, at least stay aware.
Nate
Here is more technology:
DJI Spark:
[MEDIA=youtube]tnC1NH1Ozu0[/MEDIA]
Here is more info on the "Spark":
[MEDIA=youtube]GNMIQ6JGzAM[/MEDIA]
