Notifications
Clear all

A Possible Suggestion for Javad

20 Posts
16 Users
0 Reactions
6 Views
(@frank-willis)
Posts: 800
Registered
Topic starter
 

It appears to me that Javad is developing really good stuff, and they now have an excellent group of PLSs working with them to improve their product to make it even more user friendly. Exciting. I am all for them.

HOWEVER, (and I might be the only one who thinks this way) they have so many different models and options that are just too confusing to me. That alone caused me not to buy a Javad unit about two months ago. What I needed was a simply a unit that would enable me to do post-processed dual frequency kinematic (without radio), and the software to process it. I logged on to their website, and I couldn't figure it out. Then I called and talked to someone and was still confused when I hung up.

Their ad in POB is good-looking, but the whole thing is just too much of a shotgun blast array of all kinds of stuff that doesn't enable me to focus on what I want and what I need. This has got to be hurting Javad's sales. I would like it better if they would just simply it, get the units on one page and tell me what they do and the options. The web page author ought to think like a purchaser instead of someone who is ultimately familiar with the product and assumes all the weird names, etc. make sense to purchasers.

If my interpretation is erroneous, please feel free to post and put me in my place, and I apologize in advance. I really would like a Javad unit that will do exactly what I want, if I can just figure it out.

 
Posted : 11/07/2015 9:18 am
(@j-t-strickland)
Posts: 494
Registered
 

Frank,
I agree. I tried to buy a unit from them when they were first letting surveyors try them out, seems like a few months or a year ago. I couldn't buy one or figure out how from their website. I emailed them and expressed my desire to buy one, which they replied back and said they would get back with me when the units were available. I emailed them again in a couple of months, similar response. I never heard back, so I gave up. I was simply wanting a unit for post processing that was upgradeable to RTK if I decided to go with their system. I wound up buying another used hiper lite + similar to the two I had.

I think I've begged them to buy their product all that I am going to. It may be a superior product, but if you can't buy it what good is it? Besides, what I've got is still working. If the hipers will hold out for another five years (which I doubt, they're EOL supposedly now), I'll be retired, anyway, or 65.

 
Posted : 11/07/2015 9:33 am
(@brad-ott)
Posts: 6185
Registered
 

igage.com

 
Posted : 11/07/2015 9:51 am
(@a-harris)
Posts: 8761
 

I agree.
The subtle difference between what I see and the tech put into the different models are probably worlds apart in their abilities.

When I got L1 years ago, I thought all I needed to do was download some other software and buy a key to turn the function on. When I able do that, it was going to take new antennas, radios, ore cables and a few other things.

 
Posted : 11/07/2015 9:57 am
(@andy-nold)
Posts: 2016
 

Yeah, the website was not something I wanted to spend much time with. Way too busy and not friendly to people unfamiliar with javad lingo.

 
Posted : 11/07/2015 11:35 am
(@shawn-billings)
Posts: 2689
Registered
 

Frank, et al, I'll surely pass along your comments regarding the website. Although I am pretty confident that this site is monitored by some of the folks with Javad.

Part of the reason for the PLS team is to help bridge the gap between potential users and the website. There is a lot there and it does at times raise as many questions as it answers. The PLS team is not composed of employees, but privately practicing users. We won't always be able to directly answer sales questions but we each know exactly who, behind the curtain, to ask to get the answer.

Regarding a static capable receiver upgradeable to RTK, I think the Triumph 1M is the best of the stable for this purpose. I've been impressedwith the Triumph 1 receiver for a long time. The newest version (the 1M) uses a better battery and lower power consumption board along with more channels and frequencies. The channels and frequencies don't matter a lot for static work.

Regarding post processing, Justin is the software most suited to surveying tasks.

 
Posted : 11/07/2015 12:58 pm
(@sonofa)
Posts: 79
Registered
 

We purchased Triumph 1's a few years ago to replace our 5700's and have not looked back. Jason at Klein Survey Systems who we purchased from has been up front and helpful with all questions.

In my opinion if your situation requires a front to end solution then stick with the big box equipment. For us, as a smaller company looking for the best equipment we could buy for the price, Triumph 1's paired with Carlson data collection couldn't be beat.

We have also been using the Javad DPOS utility lately which is similar to OPUS and and is based upon the Justin processing software. No complaints.

 
Posted : 11/07/2015 1:28 pm
(@duane-frymire)
Posts: 1924
 

Frank Willis, post: 326854, member: 472 wrote: It appears to me that Javad is developing really good stuff, and they now have an excellent group of PLSs working with them to improve their product to make it even more user friendly. Exciting. I am all for them.

HOWEVER, (and I might be the only one who thinks this way) they have so many different models and options that are just too confusing to me. That alone caused me not to buy a Javad unit about two months ago. What I needed was a simply a unit that would enable me to do post-processed dual frequency kinematic (without radio), and the software to process it. I logged on to their website, and I couldn't figure it out. Then I called and talked to someone and was still confused when I hung up.

Their ad in POB is good-looking, but the whole thing is just too much of a shotgun blast array of all kinds of stuff that doesn't enable me to focus on what I want and what I need. This has got to be hurting Javad's sales. I would like it better if they would just simply it, get the units on one page and tell me what they do and the options. The web page author ought to think like a purchaser instead of someone who is ultimately familiar with the product and assumes all the weird names, etc. make sense to purchasers.

If my interpretation is erroneous, please feel free to post and put me in my place, and I apologize in advance. I really would like a Javad unit that will do exactly what I want, if I can just figure it out.

I mentioned pretty much the same thing in my first report to JAVAD over a year ago. I think it probably has affected sales and maybe they will get around to doing something about it if they hear it from enough potential customers. The focus has been on hardware and software development and support. But, if you end up purchasing a system you will see that focus has paid off.

 
Posted : 12/07/2015 5:36 am
(@frank-willis)
Posts: 800
Registered
Topic starter
 

Try logging on to their site to ask a question. They want you to fill out 2 or 3 pages of things just to get "registered" to ask a question.

If you cannot remember your logon, you have to go back and fill out the same pages again and start all over. No way to find your logon that you forgot.

Why not have an email that you can enter, and they send you logon and password reset link to that email--just like this website and most others do.

I was trying to log on to ask some simple questions. I agree that their product looks to be the best I can see out there now, but I need to know before I migrate from our existing stuff to Javad. Maybe they are not putting that much effort on simple surveying sales. They don't even have their sales product line on the main page. Seems like that would be the predominant page for a company trying to sell their product.

 
Posted : 12/07/2015 6:22 am
(@mattsib79)
Posts: 378
Registered
 

I know their website can be difficult to maneuver.

If you have general questions or would like quotes on any number of receivers or system or do not know exactly what you want/need feel free to contact me any time. I will do my best to answer any questions or will find the answer for you. My email should be in my profile.

 
Posted : 12/07/2015 9:39 am
(@glenn-breysacher)
Posts: 775
Registered
 

I agree with Frank. Although I'm not in the market for a new system, their website is obfuscating their product. I've looked at it a few times over the last couple of years and usually leave the website with more questions than I had, or simply leave it because I couldn't find what I was looking for.

 
Posted : 14/07/2015 11:08 am
(@jim-in-az)
Posts: 3361
Registered
 

Glenn Breysacher, post: 327256, member: 188 wrote: I agree with Frank. Although I'm not in the market for a new system, their website is obfuscating their product. I've looked at it a few times over the last couple of years and usually leave the website with more questions than I had, or simply leave it because I couldn't find what I was looking for.

I agree with Frank and Glenn. The advertisements are far too "busy" to comprehend. That turns some of us off.

 
Posted : 14/07/2015 11:42 am
(@nate-the-surveyor)
Posts: 10522
Registered
 

We are surveyors. We grew up surveying a flat earth. All our cogo is set up for a LOCAL area, and we work in Planes, Rectangular ones. We have complex problems. 39 deeds, more or less, and some say this and some say that. We want a magic tool, to give is FULL positional accuracy, 24 hrs a day, 7 days a week, from the sky. We have enough problems.
Dr Javad ASSUMES that everybody wants REAL accurate data. And, that is 100% important. Naw. Not everybody is like that. Fully 50% of surveyors can get by with good enough. What we want is an interface to BRING 6 GPS engines, and 100% data into our plane world, so we don't have to take on the universe. Only a few of us have ever worked in true state plane coords. Or, lat lon environments.
Back when Arkansas went with the USA survey foot, not the international one, I'd say that fewer than 10% of surveyors even knew what it meant, and still fewer cared.
We are only one step away from a Compass, and tape, to generate surveys. (My dad's mentor, SA Pintado, PLS 211, never closed a traverse, except graphically, to check for blunders). Planimeter was standard to get acreage.
I have manually traversed too many miles. Only in 1987 did we even get an EDM!
Then, I used the LOCUS system (Javad Product) and I always generated a CSF (combined Scale Factor) scaled to ground, and went around PLANE surveying. Many surveyors are AVOIDING more responsibility. Am I there? Well, I'm at the edge of the pack, of folks that want new tools, and are willing to get there. I'm fully self taught ACAD. And, most Cogo. I have only been formally to school 2 yrs in my life. 6th grade, and 10th grade. I love books. I read all the time.
At present, I have a 20 yr old Legacy E GPS system. Base and Rover. Love that thing. But it is time to move along. I found out my base battery was weak, and that it had a poor wire too. I have repaired my own stuff for a long time.

I want a nice new shiney JAVAD on my table. Yesterday.
But, life is moving fast. We now have 10 children. We invest heavily in them. I cannot leave the load on my wife. She is awesome, though.

So, I need to get one here, and then take a month or so, to learn it, and then plow on.

Thanks for making a new survey tool. Now I have to "bash it into a surveying tool", and modify my thinking enough to use it well.

Someday....

PS, I surveyed until I was 21, without batteries!

 
Posted : 14/07/2015 12:36 pm
(@j-t-strickland)
Posts: 494
Registered
 

BTW, a Javad sales person contacted me and told me there was some problem with my log in on their website which is why my order wasn't processed, and he offered to sell me a unit or units at their original promotional fee. Unfortunately, I have already purchased a used receiver. I would like to move over to Javad RTK (I think) if what I've got don't last until I retire, which is very unlikely, since they're end of life now according to the manufacturer.

So, they are listening to us and reading the board. Or some of them.

 
Posted : 14/07/2015 1:13 pm
(@nate-the-surveyor)
Posts: 10522
Registered
 

JT, I logged in too, and ordered one. At the promo. I'm not sure all that happened, but I did not wind up with one. I want one so bad, I can taste it.... about 6" in front of my face!

Today's trivia question:
The LS uses Lat Lon as it's native coord system. How much is 0.04' in lat lon change?

🙂

N

 
Posted : 14/07/2015 1:21 pm
Page 1 / 2