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spectra precision survey office = trimble business center

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lanceboyle93101
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Purchased SPSO/TBC in August along w. new Epoch 50 units.

Like the Epoch50's.

Can't import *.job files into SPSO. Importing causes program to crash:

(white screen of death)

Running in a laptop w. WinVista. Not networking or sharing. Sole user.

Tech support had me uninstall & reinstall; upgrade to newer version (failed on the install). they were able to recreate the problem. Still no solution after two months of back and forth. I'm about to dump the thing if I canfind software to process static, import CORS and adjust terrestrial w. GPS obs.

Two Questions:
Anyone have this error and how'd you deal w. it?
Recommend a GPS processing software besides the crap I have now?


 
Posted : November 4, 2011 4:58 pm
Adam Salazar
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Trimble used to have a software package called Trimble Total Control which was an aquired from another software company (I forget the name).

It accepted native file formats from 20 or so different GPS and total station manufacturers and can only be described as totally bad ass. The analytics routines and least squares solutions would blow your mind.

May not be available anymore, but if it is, it is well worth the money.

AS3


 
Posted : November 4, 2011 9:16 pm
Haywire
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I'm not sure if total control will handle all of the gps observations from GNSS and newer sats. I've only used it for TS stuff. My copy was built in 2003. But you are correct, the newer processors aren't half as good. Jim


 
Posted : November 5, 2011 8:16 am
lanceboyle93101
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I'll look into Total Access, but if it hasn't been maintained it will not process GLONOSS obs.

My SPSO/TBC problem seems to be with the HASP key, i.e. usb security dongle. (what the hell is a dongle anyway?)
Can't uninstall the program thru normal windows remove program.


 
Posted : November 6, 2011 4:07 pm
RADAR
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> what the hell is a dongle

I copied those words into goggle and came up with this image.

Does that about sum it up?

😉

Cheers,

Radar


 
Posted : November 6, 2011 4:33 pm

jhframe
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> My SPSO/TBC problem seems to be with the HASP key, i.e. usb security dongle.

I've been going through software hell with the TBC HASP security system. I originally installed TBC with a 30-day software key, which I never could get working right -- every time I rebooted my system the software would no longer recognize the key. Tech support tried valiantly to get me going, but basically gave up in frustration after a few days.

I finally bought a license with a USB key, and spent half a day removing all traces of the HASP system and reinstalling everything so that TBC would recognize it. I *think* I finally have it working, but I'll feel more confident after it survives another daily reboot or two.

I'm running Windows 7 64-bit. Given all the trouble I've had, I'm not surprised to hear that Vista isn't playing nice with HASP.


 
Posted : November 6, 2011 4:40 pm
jhframe
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> I finally bought a license with a USB key, and spent half a day removing all traces of the HASP system and reinstalling everything so that TBC would recognize it. I *think* I finally have it working, but I'll feel more confident after it survives another daily reboot or two.

I spoke too soon, as a reboot produced the same old HASP error messages and no licensed features. Arrrrrrgh!

Edit (5 minutes later): Following the steps in a Trimble HASP troubleshooting document, I was able to manually restart the HASP License Manager service, and a relaunch of TBC produced license recognition. I just hope I don't have to manually restart that service every time I boot my computer.


 
Posted : November 6, 2011 10:30 pm