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Ring Ring......Black Friday Special

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stephen-ward
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Caller: So and so gave me your number as a guy that does surveys, is that true? (When I don't recognize the name of the person who referred them to me it
rarely turns out to be profitable conversation.)

Me: Yes I'm a surveyor, how can I help you. (I can already tell where this is headed)

Caller: Well I bought this piece of property two years ago and I had a survey, but now I'm going to build a concrete pad and I want to be sure to stay on
my property. So, I'll just need you to mark one line.

Me: I can mark just one line, but it will likely involve surveying your lot and a portion of the neighboring lot to be certain of the line in question. The absolute
lowest cost would be $XXX but that estimate will likely increase once I research the details of your property. (Knowing that even the low number will be
several times what he has in mind.......it is Black Friday after all)

Caller: That seems a bit steep.....I just need one line. I don't even need it to be official. I just need to be sure that I stay on my property.

Me: Sir, there's no such thing as an unofficial survey. To do what you ask would involve cutting corners and performing substandard work to lower the price to
the range you have in mind. That simply increases the odds of something going awry and when I'm called to defend myself, my liability won't be
determined by the price you paid.

Caller: But I just need one line marked.

Me: You mentioned a prior survey from two years ago; I suggest that you contact that surveyor and see if he can mark the one line based on his prior work.
He might be able to save you some money, since he should already have the boundary resolved and won't have to start from scratch.

Caller: Well, the neighboring property was increased in size by 700 square feet and I just need the new line marked. (here we go, I knew there was more to
this story)

Me: Sir, I understand what you want, but I can't provide the service you want to the required standard within the budget constraints that you have provided.
Once again, I suggest that you contact the prior surveyor.

He doesn't seem interested in contacting the prior surveyor and I didn't even bite on the bit about the neighboring property increasing in size. I smell a mess and I don't have time to chase it down rabbit holes for minimum wage or less.


 
Posted : November 25, 2016 12:14 pm
andy-j
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exactly right way to handle that... why waste your time?


 
Posted : November 25, 2016 12:19 pm
holy-cow
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"I don't need it to be official."

We can add that one to the thread on the 20 biggest lies we hear.


 
Posted : November 25, 2016 12:46 pm
tommy-young
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Reminds me of a story a local surveyor told one day years ago.

Realtor: We'd like to see about using you for our surveys. We're not happy with the surveyor we've been using.

Surveyor: That's great. I'd like to work with you.

Realtor: What do you charge for a typical lot?

Surveyor: $400.

Realtor: $400! The surveyor we've been using only charged $100.

Surveyor: If I only charged $100, you wouldn't be happy with me either.


 
Posted : November 25, 2016 2:32 pm
aliquot
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I don't think I could make anyone happy for $400 either.


 
Posted : November 26, 2016 3:51 pm

tommy-young
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aliquot, post: 401076, member: 2486 wrote: I don't think I could make anyone happy for $400 either.

Obviously you missed where I wrote "years ago".


 
Posted : November 27, 2016 8:33 am
holy-cow
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As this is in a serious category, I will not offer my standard comment about making someone happy for $400.


 
Posted : November 27, 2016 9:14 am
aliquot
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Tommy Young, post: 401115, member: 703 wrote: Obviously you missed where I wrote "years ago".

Yes I did.


 
Posted : November 27, 2016 10:04 am
tommy-young
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Holy Cow, post: 401124, member: 50 wrote: As this is in a serious category, I will not offer my standard comment about making someone happy for $400.

And I won't offer the comment I offered three comments ago.


 
Posted : November 27, 2016 10:34 am
Zoidberg
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Tommy Young, post: 401137, member: 703 wrote: And I won't offer the comment I offered three comments ago.

I could be wrong but I read the previous comment to mean that Cow won't reference another "professional service" where a $400 job should make said client very happy...


 
Posted : November 28, 2016 9:36 am

daniel-ralph
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Well done Stephen,
I would have asked the caller early on in the conversation who the other surveyor was and if they had contacted them about the work first.
There are some footsteps that I don't want to retrace.


 
Posted : November 28, 2016 12:27 pm
stephen-ward
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Daniel Ralph, post: 401337, member: 8817 wrote: Well done Stephen,
I would have asked the caller early on in the conversation who the other surveyor was and if they had contacted them about the work first.
There are some footsteps that I don't want to retrace.

Yeah, normally I ask also, but every time I brought up the other surveyor he'd go a different direction. Just another red flag that told me to run.


 
Posted : November 28, 2016 12:35 pm