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Reinstall SurvCE on Allegro MX

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anonymous
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My Allegro is acting a bit cranky (like inadvertently freeze) and I have been told I should do a clean reinstall on the device.
I assume my old key will work (I was told it would) but would prefer confirmation before I take the plunge.
Don't want to have to wait for new key to arrive whilst the GPS or TS runs flat 😛

I'm running 2.61 and see its up to 3 now.

Do Carlson send out reminders when software is released?
I thought I'd registered my software.
Maybe just that - 'thought'!

regards
Richard


 
Posted : January 9, 2014 5:14 am
j-t-strickland
(@j-t-strickland)
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Richard,
I believe there is an upgrade fee for 3x from 2x, or at least they charged me. I am pretty sure that your code will be the same for v 2, but not v 3. Check with Carlson support to be sure, 606-564-5028.


 
Posted : January 9, 2014 9:10 am
ladd-nelson
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> I assume my old key will work (I was told it would) but would prefer confirmation before I take the plunge.

Presuming the hardware/operating system aspect of the Allegro hasn't changed, the change key for 2.61 would (should) still continue to work for an updated ver. 2.x build of SurvCE.

> I'm running 2.61 and see its up to 3 now.
> Do Carlson send out reminders when software is released?

You can be notified of updates for new software releases but is generally an "opt-in" effort:

http://www.carlsonsw.com/support/software-downloads/?product=SurvCE

> I thought I'd registered my software.

This is always a good practice. In the event a collector is ever lost or stolen, having proper end-user registrant information has assisted me on more than one occasion of being able to retrieve a SurvCE serial number that had been assigned to a unit.


 
Posted : January 9, 2014 2:20 pm
anonymous
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thanks for input.
I WILL ensure I'm registered thanks Ladd.
Actually hadn't thought of if the device went missing!!

Hopefully all will soon be well with this device and me!
regards
Richard


 
Posted : January 10, 2014 4:50 pm