LGO 8.3 Giggle Earth

I just click the blue marble and GE opens up and zooms to the points it just loaded.

How do you do it?

Dugger

I had a similar problem a while back. I think I uninstalled Google Earth and reinstalled it. That worked if memory serves. Just make sure to save any places you want to keep to an external file for GE so you can get them back.

Steve,

I have something that Leica Tech Support has sent to me. It looks like an issue with Google Earth being installed in the default installation directory or in a custom location. It may just be that LGO cannot find the custom path. I will forward you the email with the explanation. Support also mentioned that is may be a permissions issue for a Admin login user versus non-Admin. They also suggested to login with an Admin login to see if it works and then see if works. If it does the network admin may need to adjust permission of the user account.

LGO 8.4 Google Earth PRO

Hey Mark, do you still have the info on this. I setup a new laptop this year and also upgraded LGO from 7.0->8.4, of course the GE interface didn't exist in older versions of LGO. I have NEVER been able to get this to work since setting up LGO 8.4 on the new laptop, I just get a message that GE isn't installed. (well it apparently worked once, see below)

I have had a few e-mails and conversations with Leica support, today I am told it has to do with GE-Pro and to try installing plain GE. Still a No Go, at least with both versions installed in parallel.

I believe it must have something to do with the path, BUT so far haven't been able to come to a satisfactory fix.

I have one other software that works fine with GE Pro, it creates the KMZ and launches GE Pro fine.

I did find ONE LGO output KMZ file in a project directory from back in February and it manually opened fine in GE PRO, I have no idea how this one file was created, support today thought maybe LGO was creating the files BUT failing to launch GE PRO, after I got off the phone and investigated more I can't seem to create another file.

So, anybody have any thoughts on getting this to work? It must be simple since GE PRO is installed and works perfectly fine even auto launching from another package.

SHG

LGO 8.4 Google Earth PRO

Shelby,

I just emailed you with the last email address I have for you. I needed to attach some PDF's so I could show some examples. Please let me know if you did or did not get the email. I will post a solution if I can pinpoint the fix. I am 99% sure it is an issue with the install path for Google Earth in the Windows Registry.

LGO 8.4 Google Earth PRO

Mark, thanks, e-mail received, I will take a stab at this when I get a few minutes.

SHG

Hello all..

Can anybody help on GE with LGO 8.4? Mine is not working. Tnx

From my e-mails to mark in mid 2015:

"Just wanted to follow up and let you know I have had success at last. Today I deleted all traces of GE and GE pro that I could find on my laptop, cleaned out the registry, cleaned out the ‰ÛÏappdata‰Û folder, etc., went on a search and destroy!

I then installed plain GE, still no joy, BUT I discovered that the ‰ÛÏInstallLocation‰Û was NOT defined in the registry, so edited that and it works! I then installed the Pro version, they both seem to coexist and the ‰ÛÏMy Places‰Û is shared between them."

Hope that helps!

SHG

I do not really a solution to the problem but a work around. Even if you get the dreaded no GE message, LGO creates the KMZ file. You will find it in the project directory.

Steve Corley, post: 232155, member: 23 wrote: I did not want to hijack the other thread. When ever I ask LGO version 8.3 to display my project in Giggle Earth, I get the following message "There is no Google Earth installed on this PC. To be able to see your surveying data in Google Earth please install the Software first."

I have Giggle Earth Pro 7.1.1.1888 with a build date of 7/12/2013 installed on my computer. I use it all the time. I did not know what I was missing out on by it not working in LGO. Now that I see what it will do, I want to get it working.🙂 :beer:

I am probably too late however I think I have your fix. I had this same problem with Leica Infinity. The fix is at this link here, it will take you directly to the page in this Evernote document that addresses this issue.

https://www.evernote.com/pub/tjkerr_co/leicasysteminfo#st=p&n=c53ed091-f1f4-42c8-9daa-ce66743199df

To access the Windows Registry just type regedit into the start - search bar. (I didn't know that and it took me a minute to discover)

There is a lot of useful information about Leica LGO, Captivate, Infinity and Viva in this Evernote Document made by Tim Kerr of Leica, Below I have included the main link as well.

If you check out the link just click "View Notebook"

http://bit.ly/1iYDv5p
Good luck!
Kelly

So if I understand Shelby and Kelly correctly, I will need to uninstall my GE Pro, do some registry cleanup work and then install GE followed by GE Pro. I only have GE Pro installed. Or can I install GE and then follow the advice in Kelly's post?

Gene, it took me a long time to get to the bottom of this, when all said and done, you may not need standard GE installed first, because the primary problem turned out to be no registry entry for the GE install location. Originally I thought it was because plain GE wasn't installed, but still took registry editing to fix the issue, it seems if you edited registry to point to the Pro version it might work straight away without fooling with the dual install of GE?

SHG

They give a lot of instruction on checking what you have and creating a backup. From what I could tell, if you have the problem the fix is this:

1. Type Regedit in the start search bar.
2. Locate the "Google Earth Plus" folder
3.Right click on the Google Earth Plus folder in the left-hand tree view and select New then String Value from the sub menu. Be sure to match capitalization when entering InstallLocation as the string value.
4. Once this is created. Find the InstallLocation in the right side of the registry. right click it click modify.
5. Enter This: C:Program Files (x86)GoogleGoogle Earth

Hope that works!

Thanks Shelby and Kelly. I modified the "Google Earth Pro" folder in the registry and it did not work. I'll load Google Earth and see if modifying the "Google Earth Plus" folder works. Otherwise, I'll uninstall everything, do the registry cleanup and reinstall Google Earth and Google Earth Pro and then follow Kelly's instructions.

I earlier today reported in another thread that GE had quit after a WIN10 update, I got GE going again by re-installing and further running in compatibility mode for WIN8.1. LfGO also broke during the WIN10 update, BUT a reinstall and it seems fine too. The auto launch of GE from LGO is however again broken and so far I can't get that fixed, though as John noted above the file is created in LGO, you just have to open outside of LGO. In the evernote document linked above that Tim Kerr at Leica wrote, there is instructions to have both plain and pro versions of GE installed, HOWEVER there is now a ONLY a single version of GE available and it is pro (when I updated, GE installer automatically deleted the plain version!). Tim indicates that neither LGO or Infinity will launch GE Pro, likely I am assuming due to a hard wired code in LGO that fails to look in the pro installation directory.

So, since there is only Pro GE now (and GE indicates ALL installed versions of the plain GE will be updated to the pro version I assume automatically soon), that leaves the LGO/GE auto launch feature broken and probably is the way it is with LGO at least since it is EOL. I would think Leica may fix this in Infinity but who knows?

I have fiddled with the registry and so far haven't come up with a work around. If Google gave the user the option to install the software in a Google Earth directory rather than a Google Earth Pro directory there probably wouldn't be an issue since the *.exe itself isn't named "pro".

If I figure this out, I will update, pretty sure it all revolves around LGO looking for an expected location for GE that doesn't exist due to only the Pro version being installed now, the actual LGO created kmz files have in the past and continue to open wit the Pro version manually, it is just the auto launch of GE that fails.

SHG

Shelby H. Griggs PLS, post: 436599, member: 335 wrote: . If Google gave the user the option to install the software in a Google Earth directory rather than a Google Earth Pro directory there probably wouldn't be an issue since the *.exe itself isn't named "pro".

Have you tried renaming the GE Pro directory, or creating a Google Earth directory and copying the GE Pro executable there? Might be worth a try.

Jim, I thought about that and may give that I try, BUT I was also thinking about how many other things I have to fix in the registry then, every entry pointing to the "pro" directory would need an edit. I have another package from NovAtel that creates a kmz and opens GE Pro just fine, so don't want to break a bunch of stuff trying to fix something else 🙂 There is a work around for the LGO created KMZ, just double click on the file and GE Pro opens it just fine, just frustrating that the windoze update broke a couple things......

SHG

Shelby H. Griggs PLS, post: 436618, member: 335 wrote: There is a work around for the LGO created KMZ, just double click on the file and GE Pro opens it just fine

That's easy enough, I wouldn't mess with the directories in that case.

Around the time the free GE Pro was introduced, they removed some ActiveX functionality (one of which was load KM? files) which broke functionality for a lot of applications that expected it. In the case of launching a KM? file an easy fix is use the OS Process Start telling it to open the KM? with the default registered application, if this LGO is being updated perhaps they need to implement something like that.