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HP Designjet 500 hassles (& solution)

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cee-gee
(@cee-gee)
Posts: 481
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Topic starter
 

My HP Designjet 500 stopped talking to my old HP desktop (W10) about a year ago. Then in April 2020 I bought a new Lenovo desktop that also runs W10. Badly needing the 500 to print something I monkeyed with it for hours, testing the cables, trying new drivers, the useless Windows troubleshooter, etc. etc. with no luck at all; not even a test page would print. Kept getting messages about a "0x0000007f error." Somehow I stumbled on the "HP Print and Scan Doctor 5.0.7" on HP's Support site and downloaded and ran it (pretty user-friendly); I was immediately able to print a test page and then to my surprise was able to print from my drafting app just like the old days. Very pleased. Would not bet the farm that this is a permanent fix.Though it seems like one.

 
Posted : February 20, 2021 7:01 pm
Skeeter1996
(@skeeter1996)
Posts: 1333
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Wish I would have run into that. I finally found a developer who had just written a new driver for the HP Designjet 500. L

 
Posted : February 20, 2021 8:29 pm
Skeeter1996
(@skeeter1996)
Posts: 1333
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Loaded it and first plot plotted just like the Windows 7 days

?ÿ

 
Posted : February 20, 2021 8:30 pm