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SurvCE error message

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(@cadtechie)
Posts: 24
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Topic starter
 

I recently purchased a TSC2 from ebay with SurvCE 5.01 installed.?ÿ GPS is enabled.?ÿ I can successfully connect to the NTRIP server, get a fix, etc.?ÿ When I try to collect data it gives me this message:?ÿ "Your software license is not valid in this location". Does anyone know what will cause this message?

Thanks,

-KS

 
Posted : 16/02/2019 3:26 pm
(@cf-67)
Posts: 363
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Have you confirmed with Carlson that the serial number is valid?

If not, I would do so while you can still send it back.

 
Posted : 16/02/2019 5:00 pm
(@a-harris)
Posts: 8761
 

A company may have sold the unit to you.

Carlson gives the company an opportunity to transfer the license for that unit to you.

If not, you must buy the license for it to work.

 
Posted : 16/02/2019 5:59 pm
(@cadtechie)
Posts: 24
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Topic starter
 

That is kind of what I was afraid of.?ÿ I will check with them to validate it.

 
Posted : 16/02/2019 6:14 pm
(@mark-silver)
Posts: 713
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Your copy is GeoFenced for use only outside of north america.

Carlson will NOT support any collectors purchased on eBay.

?ÿ

 
Posted : 16/02/2019 7:59 pm
(@jaccen)
Posts: 445
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Side note--is that why some of the SurvCE registration shots now show "Worldwide" underneath the modules?

 
Posted : 21/11/2019 11:52 am
(@gfperry)
Posts: 9
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If you go to Survce.com there is a lookup table for supported data collectors.?ÿ The TSC2 appears to be supported only up thru Version 4.

 
Posted : 21/11/2019 1:38 pm