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Server Issues Corrected?

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Wendell
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To anyone who has had problems connecting to SurveyorConnect.com or BeerLeg.com, I think we may have resolved it. After some intense digging around over the last few days, we found some DNS-related issues that could have been causing problems for some people. So if you have had issues getting here, whether it be ridiculous loading times or not able to connect at all, we invite you to try again.

Please keep in mind that because of the way the site is built, it will always be a bit slow loading, especially upon your initial visit. This tree-style structure and the way the software was written means that it is loading a whole bunch of data at once.

Anyway, let's see how this latest round of adjustments fares. Anyone that has had problems connecting in the past, please reply here to let us know if you notice any difference and how much of a difference. If we continue to have problems with load times, we'll likely upgrade our hosting plan to throw another CPU core at the site to help with that.

Thank you!


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Posted : August 10, 2013 10:39 am
R. Michael Shepp
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So far today it's much better!
Thanks!


 
Posted : August 10, 2013 12:13 pm
Andy Bruner
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It seems faster today.

Andy


 
Posted : August 10, 2013 3:24 pm
curly
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Night and day!


 
Posted : August 10, 2013 5:33 pm
Seymore Bush
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The site does seem a bit faster, but the initial load of a thread still lags 10 seconds or more for me.

My network runs BIND with DNSsec.
dig I surveyorconnect.com - Query time: 12 msec (obviously cached)

From Southcentral Alaska, ping to surveyorconnect.com averages 110ms, which is about the same as Bluehost (google.com=55, google.ca=49).

Traceroute times out after 30 hops, but the latency is spread out evenly from my ISP to Comcast Seattle ibone (hop 7, 50ms)to Comcast Il. trunk, to liquidweb, where it asterisks hops 16-30.

I can send you the output of whatever netcat, dig, or curl commands you'd like to see run.


 
Posted : August 10, 2013 7:34 pm

BigE
 BigE
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It does appear to be faster from my vantage point.
I didn't have connection problems but things were slow coming up. It does seem to be better now.


 
Posted : August 11, 2013 3:54 am
DeletedUser
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it is definitely much faster here.


 
Posted : August 11, 2013 6:30 am
ashton
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Much better.


 
Posted : August 11, 2013 10:38 am
dave-karoly
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It is faster. It still has the hang up at about 1 second but it resumes loading again much faster. Before it would hang for 10 seconds or more.


 
Posted : August 11, 2013 10:42 am
Wendell
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Thanks everyone for the feedback. It looks like we've killed the biggest bug we've had since day one.

As I've mentioned before, load times will always have a bit of a pause, as much as 10 seconds, mainly on the home page. This is to be expected from this software and will vary depending on your connection, the hops between you and this server and how much traffic we are experiencing at that moment.

This software pulls a ridiculous number of MySQL database requests on the home page, which is the biggest issue with the pause. This is because it's not just loading the thread titles (which IMHO is all it really should be pulling), it's also pulling the content from each first post in order to enable the little comment bubbles on the thread titles that gives you a preview. I've often thought about finding a way to eliminate that feature, but I end up surprised by the number of people using it.

I may have to start a little poll to see if anyone still uses it...


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Posted : August 11, 2013 12:05 pm

Dave Ingram
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I use the preview bubbles on a regular basis. I like being able to read only a new comment rather than the entire thread which I may have already seen. Or I may want to just see what the topic is about rather than leaving the home page.


 
Posted : August 11, 2013 1:41 pm
BigE
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Ditto Dave. I use bubble-preview constantly.


 
Posted : August 11, 2013 4:47 pm
Doug Crawford
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> Ditto! I use bubble-preview quite often.


 
Posted : August 11, 2013 6:09 pm
jhframe
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I just got back from a weekend in the woods, so this is the first opportunity I've had to check the site. It's much snappier! Whatever you did, it helped tremendously for me.

Thanks!


 
Posted : August 11, 2013 9:32 pm
Wendell
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That's very good news. 🙂


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Posted : August 12, 2013 12:15 am

stephen-johnson
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> To anyone who has had problems connecting to SurveyorConnect.com or BeerLeg.com, I think we may have resolved it. After some intense digging around over the last few days, we found some DNS-related issues that could have been causing problems for some people. So if you have had issues getting here, whether it be ridiculous loading times or not able to connect at all, we invite you to try again.
>
> Please keep in mind that because of the way the site is built, it will always be a bit slow loading, especially upon your initial visit. This tree-style structure and the way the software was written means that it is loading a whole bunch of data at once.
>
> Anyway, let's see how this latest round of adjustments fares. Anyone that has had problems connecting in the past, please reply here to let us know if you notice any difference and how much of a difference. If we continue to have problems with load times, we'll likely upgrade our hosting plan to throw another CPU core at the site to help with that.
>
> Thank you!

Connection wasn't the problem for me, but it was much slower than it is today. The speed increase is significant.
B-)


 
Posted : August 12, 2013 10:33 am
Kris Morgan
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Thanks for the hard work. It seems to be running smoother.


 
Posted : August 12, 2013 10:38 am