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I tried to be pleasant

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(@bruce-small)
Posts: 1508
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Topic starter
 

I know she is a rookie paralegal, and I know she is going down a check list someone handed her, and probably neither one of them understands any of it, but my goodness this aggravates me. Here is my response:

Dear BBBB:

Table A item 11(a) is a subset of item 11(b), and hence is included in 11(b). Erasing all of the underground lines shown in order to degrade the certification down to 11(a) is not a good idea.

The six survey prints I sent out were certainly signed and sealed.

The date of all revisions is shown, going back to the year 2005 when it was first surveyed by me.

There is a note identifying the title commitment, date, and name.

Providing a perimeter metes and bounds description on a platted lot or block is such a bad idea that it is not allowed in Arizona.

There is only one point of beginning, for the exception parcel, and it is shown on the survey drawing.

The widths of the adjoining streets are labeled.

There are no adjoining lot or parcel numbers to show since this site has public streets on all four sides.

I have used the correct 2011 ALTA certification, except you have omitted item 1 (monuments) which is required in Arizona, and 11(a) previously discussed.

Sincerely,

 
Posted : May 24, 2011 2:56 pm
(@vanishing-evidence)
Posts: 122
 

I applaud your restraint and effectiveness.

 
Posted : May 24, 2011 3:00 pm
(@tp-stephens)
Posts: 327
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Now, do you allow extra time in your proposals, new clients especially, to hold hands long after the work is finished and submitted??

I do.

 
Posted : May 24, 2011 3:02 pm
(@bruce-small)
Posts: 1508
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Topic starter
 

I admit that was a second draft. I held it while I mellowed during dinner, then I put myself in her place and toned it down. Everyone was a rookie once.

 
Posted : May 24, 2011 4:02 pm
(@james-fleming)
Posts: 5687
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> Now, do you allow extra time in your proposals, new clients especially, to hold hands long after the work is finished and submitted??
>
> I do.

All my ALTA survey contracts have two line items: 1.) a lump sum for the survey and 2.) an hourly NTE number for revisions and "settlement coordination".

 
Posted : May 24, 2011 4:08 pm
(@just-mapit)
Posts: 1109
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Bruce,
You've made a very good point..."Everyone was a rookie once." and you seem to have done it in a professional manner. I like your style.

Many hats should be off to ya!

 
Posted : May 24, 2011 5:05 pm
(@perry-williams)
Posts: 2187
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Good job Bruce! You are a gentlemen in my book (and a cat lover).

 
Posted : May 24, 2011 8:34 pm
(@noodles)
Posts: 5912
 

> Good job Bruce! You are a gentlemen in my book (and a cat lover).

And...he's also a rat lover!!! Bruce rocks!!! :clap: :good:

Bruce, how's your wife doing? Fill me in when you get time. Thanks! :love:

 
Posted : May 24, 2011 10:53 pm
(@dan-collins)
Posts: 158
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Excellent. The only way to "educate" the "uneducated" is to take the time to do exactly what you did. Good job!

 
Posted : May 25, 2011 2:04 am
(@stephen-johnson)
Posts: 2342
 

> Good job Bruce! You are a gentlemen in my book (and a cat lover).

Yep. Too bad about the cat thing though.

 
Posted : May 25, 2011 4:53 am
(@mark-mayer)
Posts: 3363
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> All my ALTA survey contracts have ... an hourly NTE number for revisions and "settlement coordination".

Why NTE?

 
Posted : May 25, 2011 8:54 am
(@mark-mayer)
Posts: 3363
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Think of it as a relationship building opportunity.

 
Posted : May 25, 2011 8:55 am
(@cptdent)
Posts: 2089
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I still think it would have been more fun to have gone over and slapped the bingbong out of the paralegal.

 
Posted : May 25, 2011 12:54 pm
(@tp-stephens)
Posts: 327
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Give them either time and materials at hourly rates, then handel all their needs and bill accordingly

OR

LUMP SUM + hourly for extras outside scope they request

NTE will be pushed for all it's worth by most clients you give it to. On some jobs it can eat all and more than your profit if you aren't a psycic tied into the future.

 
Posted : May 25, 2011 2:28 pm