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How does the office LS cope?

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(@deleted-user)
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> has it always been that way

Are you referring to the garage? The garage dates back to the time of the subdivision. It does not encroach at all.

 
Posted : November 1, 2010 7:27 pm
(@6th-pm)
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> > So, are you going to turn him in? I understand your reluctance but unless a profession is willing to self police nothing is going to improve.
>
> I am very reluctant to do this. I prefer the clients make the complaint.

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I recall Ted Madson in the late 80's asking a group of surveyors' in a seminar if they believed our profession was suffering with a low public image and lack of respect.

The overwhelming majority of surveyors said yes & concurred.

He then asked the group what the probable cause of this was.

They overwhelming majority of attendees stated shoddy and poor work by some LS's

- At which time the attendees of the seminar started complaining about, lowballers, surveyor's that don't set pins, surveyor's that only do mtg surveyors, surveyor's that seem to always miss the mark, poor oversight of their crews, etc. etc.

Madson at this point asked if anyone in the seminar has ever filed a complaint with the state board?

The seminar came to complete silence.

He then went on to explain that our profession, being a self policing profession, will never come out of the low public image, unless a surveyor is afraid of loosing his license. A surveyor doing bad work will continue doing bad word until he is forced to stop. He then went on to explain in a very eloquent way, that surveyor's don't report other surveyor's because they are afraid of the skeletons in their own closet.

Many of the surveyors in attendance either sheepishly looked at the surveyor sitting next to him or looked at the floor.

 
Posted : November 2, 2010 4:21 am
(@deleted-user)
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Cannot argue with that.

 
Posted : November 2, 2010 5:14 am
(@mark-mayer)
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> I am very reluctant to do this. I prefer the clients make the complaint.

I sympathize. Perhaps the thing to do is to have a conversation with your local county surveyor and have him make the complaint. Or get 4 or 5 surveyors on board to make a complaint in common.

 
Posted : November 2, 2010 8:50 am
(@foggyidea)
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How does the office LS cope?> Prefer to have

the client file the complaint? How is the client supposed to know when to file a complaint? Also, how many times have you discovered non-compliant work without a client involved?

It is our responsibility to make the complaint when we find work that is not in compliance with the standards........ In MA complaints can be made anonymously if you choose..

 
Posted : November 2, 2010 8:56 am
(@jim-in-az)
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Are you sure that you want to single out the "office surveyor"? I am aware of just as many incompetent "field surveyors" as "office surveyors."

 
Posted : November 2, 2010 9:12 am
(@jim-in-az)
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"I am very reluctant to do this."

Major, major problem with this "profession".

"I prefer the clients make the complaint." Surely you jest! How does the client know to make a complaint? YOU are the one who should file the complaint, because YOU are aware of the issues...

 
Posted : November 2, 2010 9:16 am
(@6th-pm)
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I GUESS THE MORALE TO THE STORY IS

NOTHING HAS CHANGED

 
Posted : November 2, 2010 10:28 am
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How does the office LS cope?> Prefer to have

I am not familiar with the complaint process. To me, the client has been wronged, so it seems natural that the wronged party makes a complaint.

In this case, the survey was recorded, and I am not sure what the "complaint" is from my end. My complaint is that the survey sucks, but a lot of recorded surveys suck. It is a common complaint I have.

In this case, the client is the one who gets the burden to not only get very stressed out, but to pay me to check things. I will record a survey as well, but again, I am not familiar with the complaint process. If I complained on all the ROS maps I think are not done well I think I would have a hell of a time getting assistance from my fellow surveyors when needed (not that I would ask any of the people I am vaguely referencing on the examples I used).

 
Posted : November 2, 2010 3:08 pm
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As I just posted, I am not familiar with how it works.

The public complains all the time about surveyors do they not? Why would this be an alien concept?

 
Posted : November 2, 2010 3:10 pm
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> Are you sure that you want to single out the "office surveyor"? I am aware of just as many incompetent "field surveyors" as "office surveyors."

Sure, but the post was intended to address those licensed individuals who, on some jobs, need to step out and see what they are monumenting in case they do have bad field crews.

 
Posted : November 2, 2010 4:07 pm
(@mark-mayer)
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How does the office LS cope?> Prefer to have

> In this case, the survey was recorded, and I am not sure what the "complaint" is from my end. My complaint is that the survey sucks, but a lot of recorded surveys suck. It is a common complaint I have.

It is common in Oregon for County Surveyors to initiate complaints to he board. They are not clients nor are they competitors. Common reason for complaints is that the survey sucks. Failure to make a thorough search for monuments is valid grounds. I'd agree that a single case is probably not enough, but a body of work is.

> In this case, the client is the one who gets the burden to not only get very stressed out, but to pay me to check things.

If you can get the client to make a complaint that would be best. I agree. But you can't expect the client to know that he has been wronged.

> but again, I am not familiar with the complaint process.

That's kind of weak. You could familiarize yourself with a phone call to your state board.

> If I complained on all the ROS maps I think are not done well I think I would have a hell of a time getting assistance from my fellow surveyors when needed (not that I would ask any of the people I am vaguely referencing on the examples I used).

Well, you have to judge for yourself whether or not this is a case of negligence or incompetence. But differences of feet that you describe are serious matters.

 
Posted : November 2, 2010 4:10 pm
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How does the office LS cope?> Prefer to have

> That's kind of weak. You could familiarize yourself with a phone call to your state board.
>

I realize that. I am merely answering as if we are having a conversation in my office. I am not making an excuse not to find something out.

 
Posted : November 2, 2010 4:20 pm
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How does the office LS cope?> Prefer to have

> Well, you have to judge for yourself whether or not this is a case of negligence or incompetence. But differences of feet that you describe are serious matters.

Well, we see this all the time do we not? Many office LS guys are not in the field at all. So those of us who do both see things all the time where the field crew is not as thorough. That is the point I am making initially. I could never sleep at night unless I know my field person is rock solid.

 
Posted : November 2, 2010 4:24 pm
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