Thanks to those of you who recommend surveying equipment vendors on this site. I just made a purchase from Deaton's Geotronics and have nothing but good to say: Good prices, good service, fast turnaround , tracking number - it was all good.
Troy is first rate.
If he can't fix it, throw it away.
Troy and Shane do a great job. They bent over backwards to help me replace a damaged data collector damaged by water.
Before that they stayed late to fix the power port on my robot that came loose during the day. I drove to their shop, and was back up and running in a half hour. He had a loaner sitting there in case my repair was more complicated.
Excellent customer service.
Right on!
Don't,....ever give up.
I too learned about Troy from Jimmy Cleveland on this site. He has been servicing our equipment ever since.
Troy is a great resource for all of us that use him. Can't say enough positive about the customer service.