My firm bought 3 license of trimble acces software with Tsc3 controller.?ÿ
?ÿ
The first was bought in 2016.
?ÿ
The two other 2 years later.
?ÿ
The seller in France said us that the upgrade Trimble acces 2016 to 2017 on the older tsc3 will cost about 500?ª.
?ÿ
I tried to see if it was possible by myself.
?ÿ
So?ÿ in 2020 I was looking documentation on Trimble USA .
?ÿ
With the serial number of my equipment I saw that the "official" owner of the licensed product wasn't my firm but still the seller's company.
?ÿ
I wonder if it's a legal practice.?ÿ
?ÿ
I mean that the buy of licensed product by my firm should give us the legal property of the license and by we could upgrade the software ourselves .
?ÿ
?ÿ
?ÿ
?ÿ
?ÿ
?ÿ
I??m not sure what your complaint is, but as far as I know, you??ll have to go through a vendor to get a new software warranty for Access. You can??t buy directly from Trimble.?ÿ
The TSC3 is now end of life - you can't buy them any more.
2017 is the last version of access that works on that platform.
Check the release notes - there is not much to be gained by moving from 2016...
@jimcox?ÿ
Yes, I know.
The gain that I aim is getting compatibility between the job's files. Actually I cannot read directly the jobs from access 2017. I have to pass through an external application which can convert only 2016's files into 2017 format.?ÿ
You can use either CSV or jobXML if you need to move data back down the Access version chain.
That includes if you need to use data off a TSC5 or TSC7 on a TSC3
If your firm didn't buy the controllers through a licensed Trimble dealer, they just bought the controllers. They almost certainly didn't buy a subscription/maintenance agreement. Even folks who buy from a dealer pay a nominal yearly fee to keep their software current and give them the ability to upgrade on demand when a new version comes out.
As @jimcox says, JXL format is the best way to get compatibility between older and newer versions, although there is a limit when going backwards.
Even though I loved the TSC3s and pre-2018 versions of Access at the time, I'd never want to go back after running the post-2020 versions.