Notifications
Clear all

FC-2000 Topsurv 7.5.1

6 Posts
3 Users
0 Reactions
1 Views
(@sjc1989)
Posts: 514
Registered
Topic starter
 

I would like to look at an old job but it will not run. I get what appears to be a Windows CE error. "The following error occurred: Unknown reason"

Any ideas on how to get it back up and going?

Thanks,

Steve

 
Posted : 12/08/2016 4:08 am
(@totalsurv)
Posts: 797
Registered
 

Have you tried a soft or hard reset?

 
Posted : 12/08/2016 7:18 am
(@sjc1989)
Posts: 514
Registered
Topic starter
 

Totalsurv, post: 385980, member: 8202 wrote: Have you tried a soft or hard reset?

Yes.

Steve

 
Posted : 12/08/2016 7:55 am
(@totalsurv)
Posts: 797
Registered
 

You could try uninstall Topsurv and reinstall by downloading from the topcon website. It will probably only have Topsurv 8 and you will be swapping the bugs in 7 for different ones in 8.

 
Posted : 12/08/2016 10:10 am
(@leegreen)
Posts: 2195
Customer
 

DO you have a copy the files on your PC? If no, I suggest you copy the Topcon job file to a thumb drive or download it from DC to PC using ActiveSync (Windows 7) or Windows Mobile Device Center (Windows 8 & 10). Then install either TopSurv or Magnet Field (demo version, it's free) on your PC. Now, open the files on your PC.

 
Posted : 12/08/2016 12:12 pm
(@sjc1989)
Posts: 514
Registered
Topic starter
 

I copied the file in question earlier today and have it on my day to day data collector, but I would still like to get the FC-2000 up a running. Seems like I use a couple times a month.

Thanks,

Steve

 
Posted : 12/08/2016 12:54 pm