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Carlson - Leaving my hanging - What gives

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djames
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Had to get a new laptop at home other one bit the dust . So I load Carlson to use at home and use the new Hardware option to Authorize it and I get to work and my desktop has been unauthorized . Not a good day for dealing with this . They could at least call before they put me on the street . Got 2 crews to get out the door and no Carlson to do it . Dont need this right now . Would be nice if they called first .


 
Posted : December 4, 2013 6:37 am
djames
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Quick fix , Carlson Help is great . Had crew breathing down my neck and no way to get them going all is good .


 
Posted : December 4, 2013 7:06 am
stephen-ward
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I believe the correct choice for the home install would have been "Home Use". See this Carlson Knowledge Base link for an explanation. I bet a quick call to Carlson with an explanation of your situation will get the problem solved.


 
Posted : December 4, 2013 7:13 am