So I am hoping someone here can help me. Playing with my new toy. Can read card well by kicking out of GPS and putting in card reader on my pc. But the USB connection, that is another story. I get "Trimble GPS Reciever Driver is unavailable." So how can I get it and the windows 10 to play nice.
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Jawja, post: 455057, member: 12766 wrote: So I am hoping someone here can help me. Playing with my new toy. Can read card well by kicking out of GPS and putting in card reader on my pc. But the USB connection, that is another story. I get "Trimble GPS Reciever Driver is unavailable." So how can I get it and the windows 10 to play nice.
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What software are you using to connect it?
Skeeter1996, post: 455059, member: 9224 wrote: What software are you using to connect it?
USB cable directly to windows 10 box. Trying to see if I can load a firmware update or see what firmware is on it.
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For firmware update and most other operations a serial cable is more likely to be successful than a USB cable.
The USB connection was more for transferring large files such as those from static observations.
If you do not have a serial cable for your 5700 I can sell you one.
The USB driver either came with one of the WinFlash EXE files for that model receiver or with a version of Data Transfer that handled that model, I do not know for sure. Unless your 5700 is one of the later versions it is possible there is no driver for Windows 10.
WinFlash was always very difficult to describe to users, but it helps to think of it as a "toolbox" that continues to grow as you install more and more device-specific EXEs.
GB
Glenn Borkenhagen, post: 455076, member: 961 wrote: For firmware update and most other operations a serial cable is more likely to be successful than a USB cable.
The USB connection was more for transferring large files such as those from static observations.
If you do not have a serial cable for your 5700 I can sell you one.
Ok, I think that I follow you. So a lemo 7 to DB9 cable, hook to my DC db9 coming into PC. Then choose that com port on gps controller software?
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To use a serial cable with WinFlash you will need a USB-to-serial converter unless your computer has a physical serial port (very unlikely in 2017).
For some products Trimble provides a USB driver that allows a USB port to be configured as a "virtual serial port" for use with WinFlash. On 09 July 2013 Christof Lambrecht provided some information on this in the thread at https://surveyorconnect.com/community/threads/trimble-r7-receiver-drivers-for-windows-7.214180/
I have no idea if the "virtual serial port" option is available for all 5700s going back to the version first released in 2001. Also, it seems that the USB port on the earliest 5700s was not the most reliable thing in the world.
If you can connect your data collector to the 5700 it should be able to tell you the firmware version in the receiver. The part number (XXXXX-XX format) should be on the receiver label. With that information you should be able to get a WinFlash version that will work with your receiver by one path or another.
GB
Glenn Borkenhagen, post: 455087, member: 961 wrote: To use a serial cable with WinFlash you will need a USB-to-serial converter unless your computer has a physical serial port (very unlikely in 2017).
For some products Trimble provides a USB driver that allows a USB port to be configured as a "virtual serial port" for use with WinFlash. On 09 July 2013 Christof Lambrecht provided some information on this in the thread at https://surveyorconnect.com/community/threads/trimble-r7-receiver-drivers-for-windows-7.214180/
I have no idea if the "virtual serial port" option is available for all 5700s going back to the version first released in 2001. Also, it seems that the USB port on the earliest 5700s was not the most reliable thing in the world.
If you can connect your data collector to the 5700 it should be able to tell you the firmware version in the receiver. The part number (XXXXX-XX format) should be on the receiver label. With that information you should be able to get a WinFlash version that will work with your receiver by one path or another.
GB
Actually, I have both a physical serial port (thank you amazon) and a usb to serial cable. I use the cable 99% of the time.
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Have you downloaded and installed an appropriate-for-your-5700 version of WinFlash on your computer?
Looks like the file at http://trl.trimble.com/dscgi/ds.py/Get/File-437949/WFC-Rx_5x-v232v382.exe should work with either older or newer 5700 versions.
GB
I am having similar issues, I thought I would post this here in hopes that some of you had some insight into my problems:
I am attempting to connect a Trimble 5700 to my PC. I just bought this unit off Ebay, so I have no clue what is on it (I reset it, but not sure what firmware version is on it).
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I am connected from port 2 on the 5700 to a serial to USB converter then into the computer (Windows 10 on bootcamp). I can see that the device is connected to the computer because in device manager I see the unit is assigned to COM 4.
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When I go into WinFlash to try to see what software is on the unit, I get this error:
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Dev5700 Version 3.80b10
Device Failure! [801] - There was no response from the 5700 on COM4
Restart the 5700 and try again.
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I tried restarting and resetting the unit, but nothing helps, I still get this error. I can't find what this error means anywhere. Does anyone have ideas?
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When I go into the Data Transfer utility and I attempt to connect to a 5000 series receiver on COM4, I get this error:
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Unable to establish connection. Ensure the cable is connected, the device is turned on and in data transfer mode if necessary.
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I do all those things in the error message to no avail.?ÿ
I seem to be having connection issues although my PC recognizes the Trimble unit.
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My best guess is that I am having some firmware issue on the 5700 but I am lost on how to fix that. I don't know what year the unit is from or what version of firmware is currently on it. If I have to pony up some cash to Trimble to make it work, I would be willing to do that, but am completely lost on what I need.
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Does anyone know what I need to do in order to communicate with the 5700 from my PC?
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Thanks for any advice!
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Will?ÿ
Don't know if this will fix it but the "windows creator" update for windows 10 bricked windows mobile device center.
To fix this check out the below link. This bricked a bunch of equipment from all manufactures.?ÿ
https://www.handheldgroup.com/support-rugged-computers/knowledgebase-KB/22996/
Here's another resource that might help for the firmware too.
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Good luck.
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update for windows 10 bricked windows mobile device center
In my experience, "bricked" means "rendered irrecoverably useless for its design intent."?ÿ For example, I managed to brick a Verizon MiFi model that -- inexplicably -- had no paper-clip reset capability.?ÿ (I accomplished this through a feat of remarkable stupidity:?ÿ I set up the device to require a password on startup, then set the keypad to disabled.)?ÿ The guys at the factory store scratched their heads for awhile and eventually had to admit that there was no way to bring it back to life, so they gave me a new one.
Restoring WMDC is a little complicated, but millions of us have restored its functionality following the OS update.?ÿ I don't consider that a bricking situation.
Thanks all for this help.
Jitterboogie, I think you have the best solution here. I don't think WMDC is bricked as I don't have WMDC. I don't think I need it to connect to my 5700 via WinFlash or the configuration utility. I have reached out to Trimble to see if I can get the pass code to update the firmware, but nothing yet, expect with the holiday this week.
Do you all know if I can update the firmware without being connected to the device on WinFlash? I am not sure how to push the firmware to it, but hopefully it work out with the passcode from Trimble.
Thanks all!
Another Possibility: I have a WinXP laptop with the older software.?ÿ I maintain these arcane things because of the nature of the manufacturers never abandoning hardware, but continuously advancing software.?ÿ Take the TSC7 for example.?ÿ why in the year 2018 is a RS232/DB9 serial connector port on this device, I will only roll my eyes to this.........
Let me know how your quest goes please.
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I am still scratching my head at this. I can't get anything to work. Trimble said I would need to contact my regional Trimble dealer for the firmware update. They?ÿwant $600 to look at it and update the firmware with no promise of actually making it work.
I tried installing Windows XP on a virtual machine on my computer. I can see the 5700 in Device Management but I can't get a driver for the device to work so that I can assign a COM port or see it in WinFlash.
The issue remains that I just can't manage to get the 5700 to communicate with WinFlash. I think that if I could get the to talk to each other, all my problems would be solved.
Any advice is greatly appreciated.
In your first post on 02 July you mentioned using Windows 10 on Boot Camp, which to me means your computer is an Apple Macintosh, is that correct?
If it is, I would recommend borrowing or buying a cheap old Windows PC with built-in serial port.?ÿ A Pentium II running Windows 98 would be fine, but you can probably get a Pentium 4 running Windows XP for little or nothing.?ÿ A notebook would be preferable as it would not take up much space when you do not need it.
I do not have a lot of experience with virtual machines, but have seen reports that many users of VMs on Intel-based PCs have trouble getting a USB connection to work right, let alone an old-time serial connection.
Good luck!
GB
Turns out it was just a faulty serial-USB cable, so you were right Glen.
I just got a new cable and then everything worked.
Will
Maybe not related to your ongoing problem, but more to answer Will's problem...
The problem that I have found with USB to serial cables is that it is confusing as to what port number is being used. In my laptop every time I plugged it in it would add more serial ports. So just because it was COM4 last time does not necessarily mean it will be COM4 next time. I don't know if windows 10 fixed this issue, but it was common on windows 7. And, to make it worse, I could not get rid of the com ports it was creating, so I had dozens of com ports listed. Any it was not apparent in device manager which one was which.
It is possible when ordering a new computer to get com ports installed at the initial build, and it is also possible to order a serial port expansion card (not an option for laptops). My relatively new Dell came with two com ports installed (COM1 and COM4). One of them is built in, the other is on an expansion card.
Which operating systems are the most functional to perform the configurations?
Thanks for the reply.