Duration: 6 month contract and potential contract-to-hire
Position can be worked from anywhere in the country with 30-50% Travel
Provides pre?sales and post?sales technical support for the development and implementation of complex products/applications/solutions. Uses in?depth product hardware, software and applications knowledge to provide technical expertise to sales staff and the customer through sales presentations, assistance with proposals and product demonstrations. Provides technical expertise to in?house Engineering and Product Management resources to facilitate and expedite resolution of issues to reduce time to market. Individual may project manage specific issues and integrations, as needed. Needs to convey customer feedback to technical design and engineering staff.
Essential Duties and Responsibilities
Assist the sales staff in assessing potential application of company products to meet customer needs
Assist sales staff with product demonstration
Perform installations and post?rollout training for customers on the operations and features of the application/solution
Disseminate customer technical requirements to product management and sales staff
Interfacing with Tech support, Product Management, and Sales to resolve customer issues
Conduct field testing and product set?up
Conduct product training to internal and external customers
Prepare detailed specifications for the development and implementation of customer applications/solutions
Assist users with product capability assessment and validation
Identify appropriate software technologies and support solutions for problem resolution
Set customer expectations and keep appropriate parties informed of progress
Provide follow?up testing, troubleshooting and performance tuning as necessary
Other related duties as assigned by Management and/or Executive Team
Travel domestically and internationally up to 30%
Practical/Technical Skills
• Ability to develop and deliver technical presentations
• Field testing and scientific data collection skills
• Sr. level customer interfacing/presentation skills
• Precision GPS, RTK, Communications and Systems integration skills
Education and/or Experience:
Bachelor’s degree in Engineering or related field
• Minimum 5 years’ experience in the GPS or related industry
• 5+ years’ Applications Engineering experience preferred
• Hardware and Software experience
Well?travelled and comfortable with International customers from a wide variety of cultures
Thank you. Please send resumes to - [email protected]
Serious inquiries only - It's about time Google got in the survey equipment business...;-)