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Trimble TSC2 touch screen problem?

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rankin_file
(@rankin_file)
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I got this from one of our crews...
Similar experiences? Any Ideas?

"While using the TSC2 Trimble data collector on a project here in the Victor area, the screen goes blank a couple of times a day. The screen develops some vertical lines on it, becomes unresponsive, and then goes blank. The screen is still lighted but blank. If you re-booted the data collector it works fine, until it happens again…
Other than that is works ok."

He also told me the process takes/ developes over a preiod of time- +/-30 minutes from the appeaance of the lines until it's blank. outdoor temps have been hi 20's low 30's


 
Posted : December 3, 2010 9:19 am
Rob O'Malley
(@rob-omalley-2-2-2-2-2-2)
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Unscrew the battery, double check to make sure there isn't anything obscuring the multiple square contacts and then make sure the housing screws are secure.

How old is the battery?

I have had similar issues, warm and cold, but I lean towards a battery going south or the cold temps cause the casing to shrink a bit and not allowing the contacts get fully seated.

Rob


 
Posted : December 3, 2010 12:36 pm
rankin_file
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the unit is less than 6 mo old. We've off line input to check the battery also- thanks-


 
Posted : December 3, 2010 2:19 pm
Bob Beilfuss
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I had a screen on a 10 month old TSC2 go out last summer. Apparently there was a recognized glitch in the screen and Trimble paid for a new one


 
Posted : December 4, 2010 12:28 pm