Following a disastrous hard-drive crash I bought a new computer that runs Windows 8 & now 8.1. I decided the best way to revive Topcon Tools would be to download the latest version, which is evidently 8.2.3. I think I was running 8.2 before the crash. 8.2.3 told me to get a new Access Code from my dealer, which I did, but even after a restart it says the new number is "Invalid" and Tools runs only in Demo mode. Anybody else run into this? Or know what I should do? My original Tools license goes back to 2004, so I don't have the dongle that 8.2.3. mentions.
Just went through this aswell with reloading Topcon Tools could not Authorize , the dealer said I had to buy a dongle for $ 250.0 or upgrade to magent tools for $ 300.0 . I upgraded to Magnet tools , basically the same as Topcon Tools with a new look and a few more bells and whistles .. I think this is there way of phasing out topcon tools for good . Now we will be forced to pay a yearly fee to use their software .
Thanks for your response djames -- I had feared that this was the subplot.
> Now we will be forced to pay a yearly fee to use their software .
Or....
We will look at Carlson's new GPS software package.
If you are running Windows 7, it could be that you need to run Tools as an administrator. Right-click the icon and select Run as Admin.
> If you are running Windows 7, it could be that you need to run Tools as an administrator. Right-click the icon and select Run as Admin.
Or compatibility mode... or both.
To get to that compatibility mode, right-click the icon, select properties and then the compatibility tab. Check the "Run this program in..." box and try some of the various options.
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Re: the thread I started 12/05: Everything seems to be fine, now. You've got to scroll down in the "Licenses" box to see the key code for a new computer, so my old key code had somehow been in view when my troubles arose and was what I supplied my dealer. Then I discovered the new key code and my dealer was very diligent about getting that to Topcon and getting me a new access code to go with it; once he did, 8.2.3 seemed to work fine. Looks like Windows 8 is off the hook, and as usual the problem was in between the monitor and the chair.
