AI Assistant
Notifications
Clear all

Professionalism and clients

26 Posts
20 Users
0 Reactions
667 Views
eapls2708
(@eapls2708)
Posts: 1907
Member
Translate
English
Spanish
French
German
Italian
Portuguese
Russian
Chinese
Japanese
Korean
Arabic
Hindi
Dutch
Polish
Turkish
Vietnamese
Thai
Swedish
Danish
Finnish
Norwegian
Czech
Hungarian
Romanian
Greek
Hebrew
Indonesian
Malay
Ukrainian
Bulgarian
Croatian
Slovak
Slovenian
Serbian
Lithuanian
Latvian
Estonian
 

Hack, post: 452555, member: 708 wrote: I've had people compliment the detailed explanation and I've also had people tell me it was too technical and confusing. Different strokes for different folks.

I once had a client who hired me, at least partially because they liked how I documented and explained an unusual circumstance in the narrative of a map I had previously filed and for the fact that I took the time to explain how we would do the work and what kinds of evidence I would look for. Once I completed the work and it wasn't the answer they wanted, the wife accused me of having been paid off by the rich neighbor.

Some change their strokes depending on the outcome.


 
Posted : October 26, 2017 2:13 pm
eapls2708
(@eapls2708)
Posts: 1907
Member
Translate
English
Spanish
French
German
Italian
Portuguese
Russian
Chinese
Japanese
Korean
Arabic
Hindi
Dutch
Polish
Turkish
Vietnamese
Thai
Swedish
Danish
Finnish
Norwegian
Czech
Hungarian
Romanian
Greek
Hebrew
Indonesian
Malay
Ukrainian
Bulgarian
Croatian
Slovak
Slovenian
Serbian
Lithuanian
Latvian
Estonian
 

Just A. Surveyor, post: 452496, member: 12855 wrote: The only thing I would point out is that the doctors office bills your insurance company a gazillion dollars and settle for a bit less and you have to pick up the amount that insurance doesn't cover. There is incredible markup in medical expenses because they know that insurance will still cover a huge fee. Medical stuff is a damnedable racket.

Surveyors don't have insurance to cover the costs of a survey and it is a direct hit to the clients wallet and most of those clients don't care.

A very significant portion of the cost of medical services is to cover the doctors' costs of having staff that exist for the sole purpose of dealing with insurance companies. Insurance companies make money by collecting premiums. They increase profits by minimizing what they pay out in claims. Their default position is "claim denied", so if the doctor's office fails to provide all of the info asked for, they don't get paid by insurance. If they forget to check a box on the claim form, they don't get paid. If they miss anything on any of the plethora of forms they may need to file for a single claim, they don't get paid. And each insurance company has their own set of forms and procedures that must be followed in order to get paid.

I'm convinced that if it weren't for the run around insurance companies create to make it difficult to have a claim approved, medical costs would be about half of what they are now. Insurance stuff related to medical stuff the real racket.


 
Posted : October 26, 2017 2:22 pm
brad-ott
(@brad-ott)
Posts: 6178
Member
Translate
English
Spanish
French
German
Italian
Portuguese
Russian
Chinese
Japanese
Korean
Arabic
Hindi
Dutch
Polish
Turkish
Vietnamese
Thai
Swedish
Danish
Finnish
Norwegian
Czech
Hungarian
Romanian
Greek
Hebrew
Indonesian
Malay
Ukrainian
Bulgarian
Croatian
Slovak
Slovenian
Serbian
Lithuanian
Latvian
Estonian
 

foggyidea, post: 452574, member: 155 wrote: On one occasion I did use the words, "No, I am not going to justify my price with hours and rates. This is what the project is worth to me, to do for you." That was a $32K project that we just recently completed.

Good.


 
Posted : October 26, 2017 2:36 pm
NC Hansen
(@nc-hansen)
Posts: 36
Member
Translate
English
Spanish
French
German
Italian
Portuguese
Russian
Chinese
Japanese
Korean
Arabic
Hindi
Dutch
Polish
Turkish
Vietnamese
Thai
Swedish
Danish
Finnish
Norwegian
Czech
Hungarian
Romanian
Greek
Hebrew
Indonesian
Malay
Ukrainian
Bulgarian
Croatian
Slovak
Slovenian
Serbian
Lithuanian
Latvian
Estonian
 

eapls2708, post: 452630, member: 589 wrote: Once I completed the work and it wasn't the answer they wanted, the wife accused me of having been paid off by the rich neighbor.

That was a first for me this week, but it was the neighbor accusing me of being paid off to "move the lot line". Very frustrating, because, stupid me, I tried to reason with crazy.


 
Posted : October 26, 2017 8:08 pm
NC Hansen
(@nc-hansen)
Posts: 36
Member
Translate
English
Spanish
French
German
Italian
Portuguese
Russian
Chinese
Japanese
Korean
Arabic
Hindi
Dutch
Polish
Turkish
Vietnamese
Thai
Swedish
Danish
Finnish
Norwegian
Czech
Hungarian
Romanian
Greek
Hebrew
Indonesian
Malay
Ukrainian
Bulgarian
Croatian
Slovak
Slovenian
Serbian
Lithuanian
Latvian
Estonian
 

Mark Mayer, post: 452575, member: 424 wrote:
Paul Drake: "$200."

Client: "But..."

Paul Drake: "$200"

Client: "OK"

My first LS boss would raise the contract price when a client stated disappointment with the cost. I remember one particular exchange went on for much longer than it should have ("ok, $1200... Alright, ok, $1300... You're killing, me, $1500, but that's it, not a dollar more!") One of my fondest memories of that job, still makes me laugh.


 
Posted : October 26, 2017 8:17 pm

dave-karoly
(@dave-karoly)
Posts: 11990
Member
Translate
English
Spanish
French
German
Italian
Portuguese
Russian
Chinese
Japanese
Korean
Arabic
Hindi
Dutch
Polish
Turkish
Vietnamese
Thai
Swedish
Danish
Finnish
Norwegian
Czech
Hungarian
Romanian
Greek
Hebrew
Indonesian
Malay
Ukrainian
Bulgarian
Croatian
Slovak
Slovenian
Serbian
Lithuanian
Latvian
Estonian
 

The life of the residential boundary surveyor, somebody is bound to hate you. Try to figure out before taking the project if the client and neighbor hate each other, if so, stay out of it, learned that the hard way a few times. One time the neighbor was a nice guy but there was no way he was going to cooperate willingly because my client was the problem, a real piece of work.


 
Posted : October 27, 2017 10:11 am
Page 2 / 2