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data collector won't talk to PC

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(@paxdec)
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I have windows 7 enterprise with 32 bit on the PC and the data collector is a JETT XL with SMI version 8.. I can't get the data collector to talk to the PC. I did load the windows Mobile Device to the PC with no luck please help.

 
Posted : March 28, 2014 10:44 am
(@mattsib79)
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Do you have SMI transfer?

I run SMI on a HP48 and have to have SMI transfer to make it talk using windows 8 64 bit.

 
Posted : March 28, 2014 11:21 am
(@paxdec)
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I do but the windows 7 enterprise will not load it.

 
Posted : March 28, 2014 11:46 am
(@mattsib79)
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Which version of SMI Transfer are you trying to load?

Matt

 
Posted : March 28, 2014 12:15 pm
(@pinkey6644)
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Does your data collector run on Windows mobile? I run Carlson, and my method of download is to exit out of CE to Windows. Use the windows mobile app instead of trying to use the SMI program... Also, does your PC and data collector have Bluetooth?

 
Posted : March 28, 2014 12:28 pm
(@phillip-lancaster)
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Try on the data collector on the windows screen. Go to setting, then Connection tab, then click on USB to PC, then check or uncheck the box to enable advanced network functionality.

 
Posted : March 28, 2014 5:07 pm
(@paxdec)
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Smi 2008 version 8.1.2

 
Posted : March 31, 2014 5:16 am