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FATAL ERROR

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(@a-harris)
Posts: 8761
Topic starter
 

I am 90% into a drawing in Carlson CES and I get the message box

FATAL ERROR: Unhandled Access Violation Exception at 33a08034h

and the program closes.

Open drawing again and after a few minutes, the same happens......

Any suggestions

 
Posted : August 4, 2015 7:25 am
(@randy-rain)
Posts: 462
 

A Harris, post: 330378, member: 81 wrote: I am 90% into a drawing in Carlson CES and I get the message box

FATAL ERROR: Unhandled Access Violation Exception at 33a08034h

and the program closes.

Open drawing again and after a few minutes, the same happens......

Any suggestions

Try this:
Delete all of the *.AcDsGcCache files ihn the following directory:
C:Users*your user name*AppDataLocalAutodesk*your autocad product name*R##.#(your autocad version)enuGraphicsCache

Then try opening the file again.

 
Posted : August 4, 2015 8:04 am
(@j-t-strickland)
Posts: 494
Registered
 

If that fails, you might try inserting and exploding it onto a new drawing.

 
Posted : August 4, 2015 8:05 am
(@stephen-ward)
Posts: 2246
Registered
 

My first step is to audit the drawing. Errors in the drawing will cause all sorts of mayhem.

 
Posted : August 4, 2015 8:55 am
(@dan-patterson)
Posts: 1272
Registered
 

Audit, then purge, then if that still doesn't fix it, insert it as a block into a new drawing and explode. Hopefully that'll do the trick.

 
Posted : August 4, 2015 8:59 am
(@brad-ott)
Posts: 6185
Registered
 

OPTIONS -->. PROFILES. -->. SET CURRENT

Play around with these settings, it is somehow related to layer dialogue box opening...?

 
Posted : August 4, 2015 9:00 am
(@a-harris)
Posts: 8761
Topic starter
 

Randy: I have run thru the files and can not find a path to get to any file of that name

Steven & Dan: I have audited the file and purged the file and no end to the error

J.T.: I have made a new drawing and inserted the original, exploded and soon the error would return

One thing that is happening to my computer the last few days is that a new Chrome window will open by itself while I am in the middle of some process. That happened while I was drawing and I believe that action has caused something to go wrong with my Carlson drawing and has made the error.

I am going to run superantispyware and a few others and try to find out that cause.

I have simply loaded a new drawing on another computer and am starting the drawing again.

These darn machines are going to drive me completely away from computers one day.....

 
Posted : August 4, 2015 3:53 pm
(@mccracker)
Posts: 340
Registered
 

Not sure if you have already tried this, but try running the program as an administrator. Right click and open as admin. Not sure why some programs get a bug like you have, but I have a couple programs that require me to run as an admin to function properly or at least to fix whatever the problem is.

 
Posted : August 5, 2015 2:16 am
(@a-harris)
Posts: 8761
Topic starter
 

I erased all those drawings and began the drawing again on the same machine and the same kept happening
so
I went to another computer, opened an old drawing, deleted everything and started this drawing again.

Got to about 90% again and the same FATAL ERROR message again...........

I am at a complete loss

 
Posted : August 6, 2015 8:01 pm
(@jimmy-cleveland)
Posts: 2812
 

Contact Carlson Support. They will help you.

I have never had an issue like this, but I had an issue with F2F not drawing lines, and they figured it out pretty quickly.

 
Posted : August 6, 2015 8:07 pm
(@ladd-nelson)
Posts: 734
Registered
 

A Harris, post: 330820, member: 81 wrote: I erased all those drawings and began the drawing again on the same machine and the same kept happening
so
I went to another computer, opened an old drawing, deleted everything and started this drawing again.

Got to about 90% again and the same FATAL ERROR message again...........

I am at a complete loss

Feel free to send me the DWG at lnelsonATcarlsonswDOTcom and I'll see if I can figure out what is going on.

 
Posted : August 7, 2015 2:00 pm
(@brad-ott)
Posts: 6185
Registered
 

Brad Ott, post: 330409, member: 197 wrote: OPTIONS -->. PROFILES. -->. SET CURRENT

Play around with these settings, it is somehow related to layer dialogue box opening...?

 
Posted : August 7, 2015 2:37 pm
(@brad-ott)
Posts: 6185
Registered
 

Brad Ott, post: 330922, member: 197 wrote:

...like this here (it has helped me with the FATAL ERRORS that I have been getting...)

 
Posted : August 8, 2015 7:25 am