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T02 file missing

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(@jgarzonh1986)
Posts: 8
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Hello anyone,

Two days ago we went to the field and we did a topography survey. We select RTK with logging and I checked the base and receiver were "talking each other". Then we did a continuous topography and those points were properly saved on the controller and I can export them to my computer.

However, I cant find the T02 file from the base. I pushed receiver files on the controller and I can see previous T02 files, but I cant find the T02 file from the last campaign.

I was wondering if there is no T02 file or I am not doing well to retrieve it from the device.

We are using a TRIMBLE R4 model and the controller T41.

Do you have any idea or suggestion to solve that problem?

Please let me know if you need additional information.

Thanks in advance

Juan

 
Posted : May 9, 2017 10:22 am
(@dave-karoly)
Posts: 12001
 

Is the base memory full?

It will stop logging when the memory fills up. Purge some old files out of it.

 
Posted : May 9, 2017 3:38 pm
(@mark-mayer)
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If you can see files from other days I presume you could see all the files on it. I like Dave's suggestion. Probably the memory is full. Purge some files and try again.

 
Posted : May 9, 2017 4:08 pm
(@jgarzonh1986)
Posts: 8
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Thanks all for your input.
I am not sure about checking the base memory. I had removed previously some T02 files through the imported files screen in the controller, but maybe I just removed them from the controller memory and it did not from the actual base memory. Does it make sense?

How can I check the state base memory and remove some old T02 files?

Thanks again!

Juan

 
Posted : May 10, 2017 4:43 am
(@dave-karoly)
Posts: 12001
 

jgarzonh1986, post: 427606, member: 12718 wrote: Thanks all for your input.
I am not sure about checking the base memory. I had removed previously some T02 files through the imported files screen in the controller, but maybe I just removed them from the controller memory and it did not from the actual base memory. Does it make sense?

How can I check the state base memory and remove some old T02 files?

Thanks again!

Juan

The way I do it is connect to the receiver with the controller then go to imported files and delete files. I haven't found a way to check how much space is left, I'm sure it exists but I usually just delete old files as soon as they are downloaded, processed and backed up onto our servers.

The other thing to check is make sure the base logs to the receiver, not the controller because if you start the base then walk away with the controller obviously no file will be stored. Maybe you inadvertently used a different RTK style that day? That can happen too there are so many on the controller especially the canned ones Trimble puts on there that need to be modified.

 
Posted : May 10, 2017 5:06 am
(@rankin_file)
Posts: 4016
 

I think Dave's discussed the 2 most likely scenarios....

below is somewhat of a schematic of the GPS head in action.....

 
Posted : May 10, 2017 6:00 am
(@jgarzonh1986)
Posts: 8
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Dear Dave,

I found out how to check the base memory.On instrument and then receiver status, you can see memory free. So, I have more than 3000kb free, should it be enough right?

After creating a job, I usually go to measure and then, RTK and start base receiver, and then specify the coordinates using here. Then one green led starts blinking and it says initialization has been gained. After this process, I start my survey. Also, I can see the base information on the review job screen. So I think the base is logging to the receiver properly.

I am little confused now...

Thanks

 
Posted : May 10, 2017 7:11 am
(@john-hamilton)
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Not sure about the model 4, but on older models the area with the directory listings of the files would get full, even though the files were deleted. This may have been fixed in newer models, or even in firmware for the older models. In any case, i learned to every once in a while quick format the memory. Our receivers are set to auto start sessions on power up, so when doing RTK work it would often create a lot of small files (between power up and start of survey). This would fill up the area of memory that was set aside for file information. I may not have explained that very well, but the gist of it is that it is a good idea to occasionally format the memory or do a hard reboot.

 
Posted : May 10, 2017 9:55 am
(@dave-karoly)
Posts: 12001
 

jgarzonh1986, post: 427626, member: 12718 wrote: Dear Dave,

I found out how to check the base memory.On instrument and then receiver status, you can see memory free. So, I have more than 3000kb free, should it be enough right?

After creating a job, I usually go to measure and then, RTK and start base receiver, and then specify the coordinates using here. Then one green led starts blinking and it says initialization has been gained. After this process, I start my survey. Also, I can see the base information on the review job screen. So I think the base is logging to the receiver properly.

I am little confused now...

Thanks

My last all day file is over 5000 kb.

But if there is room then there should be a file in there if the style is set up correctly. It will log a file until the receiver memory is full then stop logging (but the RTK base still works).

 
Posted : May 10, 2017 10:37 am
(@sireath)
Posts: 382
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Dave Karoly, post: 427554, member: 94 wrote: Is the base memory full?

It will stop logging when the memory fills up. Purge some old files out of it.

I use the trimble GPS configurator for my R4s and set it to overwrite the files when it is full. Have you tried doing that? I always download the data at the end of the day, so overwriting a data that I have not processed yet

 
Posted : May 10, 2017 5:01 pm
(@jgarzonh1986)
Posts: 8
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Topic starter
 

Thank you all for your help. I will clean the memory of my base and I will do a test if this fixes the problem.

I wiIll keep you posted!

 
Posted : May 11, 2017 4:02 am
(@lee-d)
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Perform a hard boot on the base receiver; this will reformat the memory and reload the software. Hard resets once in a while are a good general practice to keep everything working right.

As others said, make sure in your Survey Style that under Base Options it's set to log to the receiver, not the controller.

 
Posted : May 11, 2017 5:35 am
(@dave-karoly)
Posts: 12001
 

Lee D, post: 427806, member: 7971 wrote: Perform a hard boot on the base receiver; this will reformat the memory and reload the software. Hard resets once in a while are a good general practice to keep everything working right.

As others said, make sure in your Survey Style that under Base Options it's set to log to the receiver, not the controller.

How do you hard boot an R4? I've never done it.

 
Posted : May 11, 2017 7:42 am
(@lee-d)
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I've never used an R4, but I would assume the same way you do it with an R6 or R8 - you hold down on the power key. 15 seconds after the lights go off the satellite LED should illuminate, at this point you've performed a soft boot (reloads the software but does not erase files or format memory). Continue holding the power button until the satellite LED goes back off (about 15 more seconds) and you've performed a hard boot, which basically restores the unit to defaults. It reloads the software, erases any files (like power up configurations) and formats the memory.

I've seen this action fix some pretty strange behavior, especially in older receivers. Just like your PC, the receivers need to be rebooted on occasion.

 
Posted : May 11, 2017 12:43 pm
(@lee-d)
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Dave Karoly, post: 427826, member: 94 wrote: How do you hard boot an R4? I've never done it.

I've never used an R4, but I would assume the same way you do it with an R6 or R8 - you hold down on the power key. 15 seconds after the lights go off the satellite LED should illuminate, at this point you've performed a soft boot (reloads the software but does not erase files or format memory). Continue holding the power button until the satellite LED goes back off (about 15 more seconds) and you've performed a hard boot, which basically restores the unit to defaults. It reloads the software, erases any files (like power up configurations) and formats the memory.

I've seen this action fix some pretty strange behavior, especially in older receivers. Just like your PC, the receivers need to be rebooted on occasion.

 
Posted : May 11, 2017 12:46 pm
(@jgarzonh1986)
Posts: 8
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Hi Lee,

I am freak out of the words hard boot...

If I do the hard boot, should I then re-configure my base or anything else or it is ready to go again?

Thanks!

 
Posted : May 12, 2017 5:20 am
(@jgarzonh1986)
Posts: 8
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Sorry Lee I forgot to ask you another thing...

you said: "make sure in your Survey Style that under Base Options it's set to log to the receiver, not the controller"

How could I check that?

Juan

 
Posted : May 12, 2017 5:22 am
(@lee-d)
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If your controller is running Trimble Access go to Settings>Survey Styles; choose the one you use to start the base and then go to Base Options.

As far as hard booting the receiver, it doesn't affect anything outside of the receiver (i.e., the data collector). You won't have to reconfigure anything or anything like that.

 
Posted : May 12, 2017 6:10 am
(@jgarzonh1986)
Posts: 8
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Hey Lee,

I did what you said: I went to Base Options. So, I can see that RTK was the selected option under Survey Type. But maybe what I want is RTK and & logging, right? Now I can see under the logging device options Receiver and controller. So I select the receiver one.
Do you think that it could be the problem because the base was not generating the T02 file?

The weather is very bad today, but as soon as the weather is nicer I will check. Crossed finger...

Happy weekend!

Juan

 
Posted : May 13, 2017 8:41 am
(@jgarzonh1986)
Posts: 8
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Topic starter
 

Lee, another question. On the Rover options, under Survey type, should I select RTK or RTK & logging? Furthermore, there is another option: RTK & infill, what is this for?

Thanks and sorry for keeping bothering you.

 
Posted : May 13, 2017 8:46 am
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