Before I left Oregon for the outback of Idaho which I posted about earlier today I placed three single orders and two separate orders to Western States Cabling, all five orders for small accessories (RTK antennas, cables, mounts, etc.). I expressed the urgency of the orders and specifically asked for all items to be shipped via USPS Priority Mail to the closest Post office to the job site to be held for pickup.
Of all four vendors, ONLY Western States Cabling came through with not only one, but two orders in a timely fashion, not only that but their customer service AND quality of product was top notch. I would highly recommend Western States Cabling if you need any type of cables, they can even make anything you want or need, just ask!
The other three vendors are not high on my list right now, the orders eventually arrived a few days after they decided to ship them, however ONLY one of the three shipped as requested, one vendor shipped to the PO General Delivery without a street address and without my OK resulting in major delays in shipping, as a result the components all arrived at various times and RTK wasn't an option on the project.
Good customer service makes or breaks a business, some of these outfits need to learn some manners!
SHG
I'll add that their cables are much sturdier than the norm. I've never had to replace one of their cables.
Yes, very nice cables they built, I have always had very good service from the Leica cables, these are even a bit heavier built.
SHG
:good:
That is my experience too. Nice quality and good turn-around.
