Trimble is doing a really good job with this SECO takeover. I have now been waiting 4 months for a prism pole I ordered. I guess I will have to find a new supplier......
Ouch! I could see a delay due to backorder, but 4 months is unacceptable. Sadly, there is likely others with the same story, if not waiting longer for their orders.
I am in the same waiting pattern. You do get used to getting things when you order them ....
They are probably trying to replace American suppliers with other sources.
Paul in PA
Dan Patterson, post: 446585, member: 1179 wrote: I have now been waiting 4 months for a prism pole I ordered
Are you sure the problem is with Trimble? Your supplier might have some unpaid bills and be on 'no-supply'
Dan Patterson, post: 446585, member: 1179 wrote: I guess I will have to find a new supplier......
Sounds like a good idea to me
jim.cox, post: 446825, member: 93 wrote: Are you sure the problem is with Trimble? Your supplier might have some unpaid bills and be on 'no-supply'
Sounds like a good idea to me
No, it's definitely a supply problem. My dealer has been having issues getting anything and everything SECO for several months now as well.
I've had one supplier tell me SECO stuff was on back order. Not all but some stuff. Also noticed Hayes picked up different tbranded supplies recently that was dominated by SECO in the past
jim.cox, post: 446825, member: 93 wrote: Are you sure the problem is with Trimble? Your supplier might have some unpaid bills and be on 'no-supply'
Sounds like a good idea to me
I've tried three different sources and all have the same problem.
There is definitely a choke point somewhere in the mix. I work for a dealer and I can tell you that we have been having a hell of a time getting SECO range poles, tripods, bi-pods, and fixed height GPS poles. We have been searching other sources and have found alternatives for some, but not all of the gear. It's hard to beat a Tri-Max when you're running a robot.
I talked to my dealer about this; according to him, the problem stems from the fact that after Seco bought Crain they shut down their manufacturing in Illinois and tried to relocate it to, apparently, the existing Seco manufacturing facility. If this is true it was a truly dumb thing to do. He said they can't get Crain level rods.
It appears to me that the common choke point is 'fiberglass' and 'carbon-fiber'.
Poles, tripods are both affected. There are about a million Seco parts, you might take a moment to look for a similar pole that is nearly the same. Often you can find stock of another color or another point.
All I know is if I were king of Trimble, things would be run much different as far as acquisitions, customer base and customer service.
I'll shut up now.
Trimble has control.
And that's enough.
Production? Naw, that takes work.... Outsource it!
TXSurveyor, post: 446835, member: 6719 wrote: I've had one supplier tell me SECO stuff was on back order. Not all but some stuff. Also noticed Hayes picked up different tbranded supplies recently that was dominated by SECO in the past
I noticed that too. I didn't realize that Trimble had bought out Seco. That's probably why Hayes is now stocking the SitePro brand.
Nate The Surveyor, post: 447000, member: 291 wrote: Trimble has control.
And that's enough.
Production? Naw, that takes work.... Outsource it!
Or, if their product is better than ours - close'em down.
Anyone heard from TDS recently?