Notifications
Clear all

Not Happy

10 Posts
7 Users
0 Reactions
3 Views
(@tommy-young)
Posts: 2402
Registered
Topic starter
 

We hired some young girl to answer the phones for us in the mornings. I haven't been too impressed with her phone answering skills. Well, she may have done something this morning that really takes the cake.

About 10:30 she buzzed me and said, "there's an engineer on line 1 that wants surveys for three (national bank chains)". I look at my phone and there are NO lines active. I say, "well, you must have hung up on him". Said engineer never called back. At this point, I hope he was on a cell phone and lost service and got tied up the rest of the day. Hell, I hope someone was playing a joke on me rather than her running a client off.

 
Posted : November 10, 2010 4:43 pm
(@darrell-andrews)
Posts: 425
Registered
 

Check CallerID?

 
Posted : November 10, 2010 6:18 pm
(@dave-karoly)
Posts: 12001
 

Well then which are you?

Doc, Grumpy, Sleepy, Bashful, Sneezy or Dopey?

 
Posted : November 10, 2010 6:21 pm
(@dave-karoly)
Posts: 12001
 

I vote for "Grumpy."

 
Posted : November 10, 2010 6:43 pm
(@tommy-young)
Posts: 2402
Registered
Topic starter
 

I thought that someone would come back with that after I posted it.

Touche.

 
Posted : November 11, 2010 4:05 am
(@tommy-young)
Posts: 2402
Registered
Topic starter
 

We don't have caller ID. This might be the time to check into it.

 
Posted : November 11, 2010 4:06 am
(@lattitudes)
Posts: 43
Registered
 

I once asked my teenaged stepdaughter to utter a single sentence without saying the word "like" more than twice. She replies "so you want me to like say a sentence like without saying the word like?" :-S

 
Posted : November 11, 2010 4:31 am
(@paul-plutae)
Posts: 1261
 

Give her a break..just talk to her.

Did the guy call back? If so, no harm done. If not, he was low ball shopping anyway.

 
Posted : November 11, 2010 6:06 am
(@adamsurveyor)
Posts: 1487
 

Isn't there something like *69 (I might have the code wrong) that redials the last caller?

Well...it's probably too late for that now anyway, but you might find out if you have that ability for future calls.

 
Posted : November 11, 2010 6:11 am
(@sicilian-cowboy)
Posts: 1606
Registered
 

Aside from caller ID, *69 should get you back to the caller's line.

Also, corporate phone bills generally have itemized calls. Of course waiting to get your bill will be way too late.

But, all this type of data is now computerized....perhaps it can be accessed right away if you can get to the proper person at the phone company.

Ask to review the "LUDs" (Local usage details) , CDR's (Call Detail Records) or SMDR (Station Message Detail Recording). They should be available to the owner of the line.

 
Posted : November 11, 2010 6:50 am