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Leica TS15 error message

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(@johnhls)
Posts: 48
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"no os" on blue screen at startup.?ÿ Anyone have that come up before??ÿ Is it comparable to a hard disk crash on a computer?

Thanks,

John?ÿ

 
Posted : 26/08/2019 5:53 am
(@eric-kara)
Posts: 167
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I have see this in my service shop once before.?ÿ

The TS will need to go to a service center and have the OS reloaded. This should only take an hour or two.

Now the problem is why did this happen? I would have them reload everything and see if it fixes the problem, if the problem comes back after some time you might have a board issue.?ÿ This isn't a common problem with no definitive answer. This is like you said a "Hard Disk" crash, but to be more specific this is probably a RAM issue or a corruption issue.?ÿ

 
Posted : 26/08/2019 7:55 am
(@johnhls)
Posts: 48
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@eric-kara

Thanks Eric. We are taking it in this afternoon. Hope for the best I guess.

 
Posted : 26/08/2019 8:53 am