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Client's and their people skills

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(@paden-cash)
Posts: 11088
Topic starter
 

HC's post about the screamin' lady reminded me of a developer client we had years ago when I worked for a consulting firm.

First, it was the early 70's, OK? We all looked like B.W. Stevenson, with our hats, boots, long hair, beards, denim and flannel:

Being the survey 'straw-boss' meant I did a lot of crew scheduling from 6:30 am to 7:30 am. All the contractors, builders and developers would call early with their daily crisis. I would oblige by re-routing crews to put out fires, seeing how the big-bosses weren't at work until 8AM. I just left notes as to who called and where everybody went.

This one developer was always real nice to me on the phone, as if I were some sort of management. When I would be out on his sites he cussed at us and told us what lazy bums we were. He was just the kinda guy that needed to yell at somebody. It didn't take me long to figure out he didn't realize the scruffy crew chief he was yelling at was the same fella that was so "professional" with him on the phone.

I let it go on for over a year.

He finally figured it out when we had a Christmas open-house lunch. All the clients could stop by and pick up fancy baskets full of food and likker and eat little horse-doovers (I'm not even gonna try and spell hors-dourves). He was embarrassed and could hardly look me in the eyes.

Still makes me chuckle. What a dip..

 
Posted : August 20, 2014 11:51 am
(@holy-cow)
Posts: 25292
 

Never knew B.W. Stevenson looked so much like me in 1972. The main difference is his hair looks three times longer than what mine was. His hair was wavy. I thought mine was wavy, too, until it insisted on curling up. After 11-1/2 months of no haircut my hair was still setting on my collar. Lots of it and thick as heck but it just sort of bunched outward instead of growing downward. Had the full beard/mustache thing going on at the same time.

 
Posted : August 20, 2014 12:28 pm
(@wayne-g)
Posts: 969
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Speaking of a motley crew, this is circa '75 in the snow banks of 'da UP for Winter Carnival at 'da Tech. Not sure about the guy on the right with no coat, but my guess is he lived there and was cold in spite of his stylish hair. All the other guys came to visit and mooch off him.

 
Posted : August 20, 2014 1:50 pm