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designjet 510 problem

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(@beuckie)
Posts: 346
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Hi,
Starting up the plotter and the following screen is visible.

A search on the web says problems with the formatter card. I've unplugged it but nothing happens. A replacement part is 570€. Is it worth it without knowing this is going to work?

Greetings.

 
Posted : February 21, 2015 1:10 am
(@skeeter1996)
Posts: 1333
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Have you replaced any print cartridges lately? My Designjet 540 quit working. I had replaced the black cartridge a couple of weeks before. HP told me I needed a firmware upgrade. A local office repair man discover one of the HP supplied Ink cartridges was bad. We replaced it with a new cartridge and it works fine. Seems they have software inside the ink cartridges than can make you plotter quit working.

 
Posted : February 22, 2015 12:56 pm
(@beuckie)
Posts: 346
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I've tried that, it doesn't work. I've just ordered a replacement formatter-card.

 
Posted : February 23, 2015 3:23 am