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Introducing Supporter Subscription Management

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Wendell
(@wendell)
Posts: 5780
Admin
Topic starter
 

Ever since closing our SurveyorConnect Patreon account, I know there are several folks who have since started a new Support subscription on our Become A Supporter page. About the same time I closed the Patreon account, I also promised a way for existing subscribers to manage their subscriptions. Well, I've finally got it done. 🙂

You can now check your existing Supporter subscription here: https://surveyorconnect.com/subscription-management/ -- all you have to do is enter the email address you used when you originally subscribed, and you will receive an email with a special code. Enter that code in the field on the Subscription Management page and you'll be able to see your current subscription, modify it, or update your credit/debit card on file.

I've also added a link to the Become A Supporter?ÿpage that will take you to the new Subscription Management page.

And, of course, if you run into any trouble, please let me know. My hope is to eventually get all of this tied into our actual SurveyorConnect member logins, so you'd have a Member Dashboard page where you can manage these things. One of these days.... ????ÿ

 
Posted : January 20, 2022 2:43 pm
(@brad-ott)
Posts: 6185
Registered
 

I see no way to click on Subscriptions...

Screenshot 2022 01 20 180245

EDIT ~ never mind.?ÿ It works when I click the link in my signature line.?ÿ Carry on.

 
Posted : January 20, 2022 3:03 pm
Wendell
(@wendell)
Posts: 5780
Admin
Topic starter
 
Posted by: @brad-ott

I see no way to click on Subscriptions...

Your subscription is through PayPal, which leads me to realize that I need to clarify. This subscription management system is for non-PayPal subscriptions. 🙂

 
Posted : January 20, 2022 3:57 pm
(@brad-ott)
Posts: 6185
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Aha, well I just signed up again. ?ÿSo you are now probably getting twice as many pennies than before.

 
Posted : January 20, 2022 4:07 pm
(@edward-reading)
Posts: 559
Registered
 

Hi Wendell,

I'm curious why you closed your Patreon page. Where they taking too big of a cut?

?ÿ

 
Posted : January 20, 2022 6:25 pm
Wendell
(@wendell)
Posts: 5780
Admin
Topic starter
 
Posted by: @edward-reading

I'm curious why you closed your Patreon page. Where they taking too big of a cut?

  • I hadn't been using the features of patreon as originally intended, i.e. blog posts, updates, etc. for quite some time.
  • Indeed, their fees had increased quite substantially since I had signed up and I didn't like seeing any of us waste our money for no reason. https://surveyorconnect.com/community/postid/574494/
 
Posted : January 20, 2022 7:00 pm
(@dmyhill)
Posts: 3082
Registered
 

Worked great. Thank you!

 
Posted : January 21, 2022 10:21 am