That doesn't make sense, why would the dealer needs serial numbers to diagnose a problem? Call me next time. I don't work for Topcon, but I'll answer the phone, connect to your system via GoToMeeting and get you gong in minutes.
Topcon $6000.00 plus compounded interest 12 months 3.5% all in
all will be good.
[USER=375]@Peter Kozub[/USER]
Topcon has dealers, and some dealers are great with optical stuff, and others are good with electronice, stull others understand technical problems like yours.
You got a dealer, who is not good with your problem.
Well here is location of not so good to my blind expectations
with all this something should happen
its super simple install )&*^)*!&%#^)!*% new signal firmware
There has to be at least 50 types who are good with problems in the
attached building image.
I found not or no one care's not
Peter Kozub, post: 445971, member: 375 wrote:
Drop and run
Seems to me I have similar experience. In a company I work for we have an excavator equipped with Topcon, rover Hiper SR + FC5000 and recently bought a new robot with another FC5000. They did drop and run but without a DC. When they delivered DC two weeks later it was without sim card - another 2 weeks waiting for it and all paid. When my boss negotiated a purchase they were best friends. Fortunately all problems sorted now.