My problem client is now calling the Tx Board of Professional Land Surveying on a daily basis.
She claims a "retired surveyor" looked at the 3 recent surveys and said they are all wrong. "Retired surveyor" was probably tail chainman on a pipeline survey in 1974.
She tore down the neighbor's brick wall based on the advice of the "retired surveyor".
I have heard she put graffiti with orange glo paint on her fence disparaging the adjoiner.
I want to drive by the site to see the nuttiness but I don't want her to see me driving by.
She still calls here from time to time but we don't take her calls anymore.
I'm thinking we might be looking at a restraining order. And at this point I think it will generate a lawsuit for sure.
There is an old saying that I'm fond of at times,
"The squeaky wheel gets the grease, but the screaming wheel gets the cuttin' torch."
I don't think you have much to worry about Andy. Until you have to defend yourself, just let it roll off of your back. But when you have to go to war, do not respond in kind or with proportionate responses, instead go for the throat and cut it's head off quickly.
Kris
Everyone who has been in business some time has been through a similar situation at least once. Don't let it ruin your day. Put it in a mental box and close the lid and don't open it until you directly need to deal with it. Good luck!
I had a problem client once who was of the opinion that she did not have to pay for anything. Plumber, carpenter, propane supplier, fence builder, surveyor....it did not matter who it was or what was provided. When one provider would cut her off, she would contact a different one who hadn't already heard about her unwillingness to pay for anything. That's how I ended up doing her survey. I had no idea who she was.
She got to know me rather well over the months between the service and the arrival of my court-ordered payment which included the original amount, 18 percent interest and my court fees. She was amazed that I would sue an 80 year-old woman. She swore no one else ever would.
Oh, I'm done with it. She's SEP at this point. I'm just sitting back in amazement how looney this is now. A big comedy show to some extent.
Andy I don't know all the details to your situation, but I always try to take a proactive approach to resolving any conflict with my work or anything else, before it turns into an 800 pound gorilla on my desk!
Sounds like you have already tried everything you can? Unfortunately, you just can't ignore it! Deal with quick and swift!
Good luck my friend!
> Andy I don't know all the details to your situation, but I always try to take a proactive approach to resolving any conflict with my work or anything else, before it turns into an 800 pound gorilla on my desk!
> Sounds like you have already tried everything you can? Unfortunately, you just can't ignore it! Deal with quick and swift!
> Good luck my friend!
I agree. My perception was that Andy has already done all he can reasonably do.
No Steve, I think we are dealing with mental health issues at this point. I have been proactive and going the extra mile on this one. It doesn't seem to make a difference. This is so bad, the State Attorney General may be getting involved.
She must be crazy, Andy. I never told her I was retired........
Well, the "retired surveyor" is also the person she paid to do the demo on her neighbor's brick wall. I suppose he is helping out his old surveying career by getting rid of the evidence of occupation that supports the correct boundary line. Good to know I can find work as a junk man and demo contractor if my lucrative West Odessa survey work plays out.
Holy bat guano, she's in my office!
My fight or flight instincts kicked in a couple minutes ago as I looked up from my CAD computing machine to see the subject of this thread standing in my office. I asked how I could help and she went into a long spiel about someone who was telling her my survey was correct. I cut her off asking what specifically she needed from me at this time as I discretely emailed my CAD tech to be prepared to call the police. She said she wanted to apologize to me and then went into another long winded rant on how someone has been out in the neighborhood mischievously moving irons and putting new nails in the ground. She had dropped of her payment at the accountants office before sliding into my office. I relaxed my cat-like reflexes and accepted the apology but also apologized to her since I have other time sensitive projects on my desk. Wished her luck with her adventure and she parted company. I'm not convinced this is over.
Holy bat guano, she's in my office!
Hell no it's not over. AMMO UP BROTHER!
Holy bat guano, she's in my office!
When the problem client starts being nice to you ----LOOK OUT.
Holy bat guano, she's in my office!
She sounds much like a local political candidate that survived the primary election.
There are definitely way too many people who do not this person and voted based strictly on the number of campaign signs littering the countryside.
Mr. and/or Ms. Cow
She what?
Oops
I meant to say that 'way too many people did not know this person'.
The candidate survived the primary election, meaning beat out the other two candidates.
Nuttier than a fruit cake. As solid thinking as a weeping willow tree in a windstorm.
Oops
I guess you had to be there to appreciate the similarity.
