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TSC2 Survey Controller 12.50 Problem

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(@btaylor)
Posts: 85
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I have a TSC2 with Survey Controller 12.50 on it. I use it as a network rover with a Trimble R6 and it has worked flawlessly for months. This afternoon, I stopped by to finish up a small survey and could not get it to connect to the network (Mississippi RTN). It is say "Could not start base data". The TSC2 seems to be connected to the internet, but it will not connect to the network. I have not changed any settings since the last time I used it, it just is not connecting. Tuesday, when I used it last, it did do this one time, but I restarted the controller and it worked fine. That has not worked today. I saw where someone else had this issue, but the thread did not have a resolution for it. If anyone has encountered this before, I would greatly appreciate knowing how you fixed the issue as I have work that I need it running to complete.

Thank you

 
Posted : February 9, 2023 7:11 pm
(@jimcox)
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Has your internet provider turned off 3G support?

 
Posted : February 9, 2023 7:39 pm
(@btaylor)
Posts: 85
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Has your internet provider turned off 3G support?

No, they havenƒ??t. I have a hotspot device that has no security and running the old frequency, so I donƒ??t think thatƒ??s the problem.

?ÿ

 
Posted : February 9, 2023 8:05 pm
(@rover83)
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Usually if everything is working fine and no settings have been changed, and then all of a sudden it won't connect to the RTN....something changed at the other end (the RTN).

Have you contacted the network operators to see if there was a change? New server IP, different broadcast format? Maybe a station went down?

 
Posted : February 10, 2023 6:14 am
(@btaylor)
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I just found out that they had issues yesterday with the network. Thank you for the responses. If it happens again, I'll know what happened.

 
Posted : February 10, 2023 7:30 am