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Trimble Access v2016 to v2017

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(@fredweber)
Posts: 13
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Topic starter
 

My firm bought 3 license of trimble acces software with Tsc3 controller.?ÿ

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The first was bought in 2016.

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The two other 2 years later.

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The seller in France said us that the upgrade Trimble acces 2016 to 2017 on the older tsc3 will cost about 500ƒ?ª.

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I tried to see if it was possible by myself.

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So?ÿ in 2020 I was looking documentation on Trimble USA .

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With the serial number of my equipment I saw that the "official" owner of the licensed product wasn't my firm but still the seller's company.

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I wonder if it's a legal practice.?ÿ

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I mean that the buy of licensed product by my firm should give us the legal property of the license and by we could upgrade the software ourselves .

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Posted : 07/05/2022 12:09 am
(@robertusa)
Posts: 371
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Iƒ??m not sure what your complaint is, but as far as I know, youƒ??ll have to go through a vendor to get a new software warranty for Access. You canƒ??t buy directly from Trimble.?ÿ

 
Posted : 07/05/2022 3:34 pm
(@jimcox)
Posts: 1951
 

The TSC3 is now end of life - you can't buy them any more.

2017 is the last version of access that works on that platform.

Check the release notes - there is not much to be gained by moving from 2016...

 
Posted : 07/05/2022 4:34 pm
(@fredweber)
Posts: 13
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@jimcox?ÿ

Yes, I know.

The gain that I aim is getting compatibility between the job's files. Actually I cannot read directly the jobs from access 2017. I have to pass through an external application which can convert only 2016's files into 2017 format.?ÿ

 
Posted : 08/05/2022 12:16 am
(@jimcox)
Posts: 1951
 

@fredweber?ÿ

You can use either CSV or jobXML if you need to move data back down the Access version chain.

That includes if you need to use data off a TSC5 or TSC7 on a TSC3

 
Posted : 08/05/2022 1:18 am
(@rover83)
Posts: 2346
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If your firm didn't buy the controllers through a licensed Trimble dealer, they just bought the controllers. They almost certainly didn't buy a subscription/maintenance agreement. Even folks who buy from a dealer pay a nominal yearly fee to keep their software current and give them the ability to upgrade on demand when a new version comes out.

As @jimcox says, JXL format is the best way to get compatibility between older and newer versions, although there is a limit when going backwards.

Even though I loved the TSC3s and pre-2018 versions of Access at the time, I'd never want to go back after running the post-2020 versions.

 
Posted : 08/05/2022 3:43 pm