Software Licensing and Upgrades--Somewhat Unfair???

Frank Willis · 2015-12-22T13:43:00Z

I totally understand the large expense in operating a software company, and expect to have to pay for maintenance in order for support to be provided. However, there are times when I have not been pleased with how I have been treated. This is all just my opinion, and I am not saying anyone is a crook. AUTODESK Two years ago, my AutoCAD vendor told me that I should try the new Infrastructure Design Suite Premium package, and the cost was incredibly small--seems like a few hundred dollars. She told me that if I didn't like it all I had to do was unload it to de-clutter my machine and just continue with AutoCAD as before, along with my Carlson software. So I did it, but I had no idea what would happen; had I known it I would NEVER have done it. My annual maintenance subscription went from about $500 to over $1,100, and at the end of the year when mine expires, I called her and said that I was surprised at the cost, and I wanted to degrade my subscription back down to simple AutoCAD. She said it was not that simple, that to degrade would cost me approximately $2,000. WHAT??????? I went on and paid it to prevent losing my ACAD license. This year the renewal came up again, so I called her, but she had been terminated. I told new person and office manager about it, and he said, "Sorry, it is $2100 to degrade back to AutoCAD." No way around it. So here I am, stuck with the cost of $100 per month, when in my mind it ought to be half that. Seems like I was misled, but I am probably wrong. I dream for the day when a substitute for AutoCAD arrives. Is IntelliCAD finally fully stable?

Summarize Topic

Page 2 / 2 Prev

Software, CAD & Mapping

Last Post by totalsurv 10 years ago

22 Posts

16 Users

0 Reactions

1,013 Views

RSS

totalsurv

(@totalsurv)

Posts: 810

Member

Translate ▼

Frank Willis, post: 350627, member: 472 wrote: I wish Carlson would run on BricsCAD.

I agree. I wouldn't dismiss the Intellicad version though without giving it a good trial like over a few months or so.

Posted : December 26, 2015 7:36 am

totalsurv

(@totalsurv)

Posts: 810

Member

Translate ▼

I would add also that Carlson Survey 2011 Intellicad opens in about 3-4 seconds. Every version of AutoCAD I have demoed lately takes at least 40-50 seconds.

Posted : December 26, 2015 11:09 am

Page 2 / 2 Prev

26 Forums
54.5 K Topics
592.1 K Posts
306 Online
16.9 K Members

Forum Icons: Forum contains no unread posts Forum contains unread posts

Topic Icons: Not Replied Replied Active Hot Sticky Unapproved Solved Private Closed

Software Licensing and Upgrades--Somewhat Unfair???

Please support our supporters!

Our Policies

Quick Links

Support