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Plotter problem

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(@larry-best)
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I just got a roll of HP Clear film C3876A. It was listed as "Inkjet Film". The box says "for use with Dye and Pigment ink plotters". It has a piece of paper tape down both edges.?ÿ When I load it in my HP T120 I get "Roll loaded with too much skew - Roll must be unloaded"" or "Paper too far from lateral load line". I have never seen those error messages before. It looks to me like it's loaded perfectly straight and in line with the right hand guide marker.

Any ideas?

 
Posted : January 12, 2021 9:42 am
(@flga-2-2-2-2-2-2-2-2)
Posts: 7403
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The Firmware was last updated in July 2020 and Drivers in December 2020 if that may help. ?????ÿ

 
Posted : January 12, 2021 9:53 am