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Carlson 2011 Question - AecCivilBase.dbx cannot find a dll

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(@nontangent)
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I'm running Carlson Survey 2011 w/ embedded AutoCAD on a Win7 64-bit machine. Carlson is installed in the 32-bit(x86).

I'm trying to open an LDT drawing with contours(Aec Civil Contour) but I keep getting the error: "C:Program Files (x86)Carlson Survey 2011AecCivilBase.dbx cannot find a dll or other file that it needs" along with a bunch of similar error messages.

I've installed the Object Enabler and when I install it, it recognizes Carlson Survey 2011 as the program to link it to...but it just doesn't seem to be working.

I cannot convert them with the 'Convert LDT-AEC Contours' option because it says it finds none when I select them. They show in Carlson as an ACAD_PROXY_ENTITY.

I've also checked the 'Check Web for Live Enablers' box in the options.

Carlson support told me it should be working and pointed me to another Autodesk program as a workaround. I would much rather just try to get it to work in Carlson.

Has anyone come across this?

 
Posted : September 9, 2011 12:24 pm
(@sergeant-schultz)
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can you select and explode them to plines?

 
Posted : September 9, 2011 1:53 pm
(@nontangent)
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No, it tells me it cannot explode ACAD_PROXY_ENTITY.

 
Posted : September 9, 2011 2:29 pm
(@ladd-nelson)
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> I'm running Carlson Survey 2011 w/ embedded AutoCAD on a Win7 64-bit machine. Carlson is installed in the 32-bit(x86).
>
> I'm trying to open an LDT drawing with contours(Aec Civil Contour) but I keep getting the error: "C:Program Files (x86)Carlson Survey 2011AecCivilBase.dbx cannot find a dll or other file that it needs" along with a bunch of similar error messages.
>
> I've installed the Object Enabler and when I install it, it recognizes Carlson Survey 2011 as the program to link it to...but it just doesn't seem to be working.

Does it provide a description of which DLL(s) it is trying to find? If you'd care to send me your DWG file, I'll attempt to replicate here.

Given the mixed environment (e.g. running a 32-bit Survey OEM app on a 64-bit computer with the Autodesk Object Enablers), I'm wondering if the Autodesk Object Enablers are trying to find the DLL file(s) in "Program Files" ("thinking" their 32-bit "Program Files" path should be valid) but have otherwise been deployed in "Program Files (x86)"?

I don't think I have any LDT files here to experiment with but will be willing to give it a go if I can get a sample. Feel free to send along to lnelsonATcarlsonswDOTcom.

--
Ladd Nelson

 
Posted : September 9, 2011 2:44 pm
(@ladd-nelson)
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One additional thought which might help solve the problem... put the Carlson Survey product path on the computer search path. Presuming you're running Windows 7 on a 64-bit platform:

  • Right-click on your Computer icon and choose Properties (this should place you in Control Panel -- System and Security -- System).
  • Click on the Advanced System Settings link.
  • On the System Properties -- Advanced tab, click on the Environment Variables button.
  • In the Environment Variables dialog box (in the System variables section), scroll until you find the Path variable.
  • Select/highlight the Path variable and click Edit.
  • Scroll out to the very end of the Variable value string and add a trailing semi-colon; if one is not already there.
  • Add the path to where the AecCivilBase.dbx file is located (e.g. C:Program Files (x86)Carlson Survey 2011) and press OK successively to dismiss the various dialog boxes.
  • Reboot the computer to make sure the operating system properly loads the new Path statement.

--
Ladd Nelson

 
Posted : September 9, 2011 7:56 pm