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Feedback from websites

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(@nate-the-surveyor)
Posts: 10522
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If I visit a website, such as LL Bean or Granger, before I am there for 30 seconds, a popup shows up, asking what do I think of their web site, or their products, or whatever.

How do they ever expect an honest answer, when they demand an answer, before letting you in?

I think folks that build web sites with that "feature" should have a class in manners. It is simply tactless. Classless. Rude.
I mean, give me a CHANCE, to love, or hate your site!
Then, the POB forum, sent me several (Maybe 10 in a month) emails demanding that I do a survey for them, I finally just removed myself from their list.

Another web site, that I buy from, was BLASTING me with emails of all their specials, over the holidays, until I requested that I be removed from their list.

I don't mind an OCCASIONAL email, but every day, or 3x a week, is like a tick. You just want rid of it.

I am thinking of feedback, for these guys.

What is a tactful way to tell them to not demand what I think, before I get a chance?

Thanks!
N

 
Posted : December 11, 2016 3:34 pm
(@jim-frame)
Posts: 7277
 

Nate The Surveyor, post: 403539, member: 291 wrote: What is a tactful way to tell them to not demand what I think, before I get a chance?

Install a popup blocker.

 
Posted : December 11, 2016 4:43 pm
Wendell
(@wendell)
Posts: 5782
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This reminds me of a time earlier this year when I was selected as a website expert to serve on a panel of three. We had a 1-hour session where local businesses could attend and ask us questions. One of the attendees asked about the little popups to get people to sign-up for a newsletter. The other two experts piped in first and both said they are very effective and collect a lot of email addresses. Then it was my turn; I pointed out that it was not only rude to slap something like that in someone's face, I also said that it taints the quality of the email addresses you do collect. You should have seen the dirty looks I received from the other two. But I continued -- I asked the attendee if she gets annoyed when visiting a website that displays one of those popups. She agreed that it was annoying, particularly when they don't popup right away, because they give you just enough time to get into the article and start reading, then here comes the popup. But she did say that most of the time she submits the form just to make it go away. Working with that response, I asked her if she really wants her potential clients to feel like that. She said no. A couple of weeks later, she hired me to build her website and specifically requested no popups. 🙂

In lieu of a popup, I always suggest one of the info bars at the top or bottom -- you still get someone's attention with a horizontal sign-up form, but it isn't so intrusive, it's not rude, and you can still read the content without ever doing anything with it.

 
Posted : December 11, 2016 8:14 pm
Wendell
(@wendell)
Posts: 5782
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Jim Frame, post: 403558, member: 10 wrote: Install a popup blocker.

If the "popup" is in a modal window, it's not necessarily considered a popup. Popup blockers often don't work with modal windows.

 
Posted : December 11, 2016 8:17 pm
(@nate-the-surveyor)
Posts: 10522
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I'm not real handy with figuring out good, and bad software. A long time ago, I installed a printer driver. Boy, that was a mitsake! I got all kinds of mackaffee, jackaffee.... Malware, junk. Slowed my computer way down.
I am leery of giving anybody my email address... Maybe they send it to jamacia..

 
Posted : December 11, 2016 9:15 pm
(@a-harris)
Posts: 8761
 

I know that websites gain a certain amount of income from ads and they are able to get user address from clicking on popup menus.

I usually close pages that are covered with too many of either of them.

In the past much of my news reading came from online and recently there is a progressive set of windows to open to get to the actual news page, that has hindered my news reading, because I don't like to follow along with the process.

0.02

 
Posted : December 11, 2016 9:18 pm
(@brad-ott)
Posts: 6185
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Wendell, post: 403575, member: 1 wrote: Then it was my turn; I pointed out that it was not only rude to slap something like that in someone's face, I also said that it taints the quality of the email addresses you do collect.

Brad snaps his fingers in a "Z" pattern in the air and moves his head back and forth, and says, "you go girl."

 
Posted : December 12, 2016 6:21 am