So I have been hired to work on a subdivision of 13 lots including a new street.?ÿ I have done my initial field work and located all existing property corners and prepared a preliminary subdivision plat showing the proposed street and all lots.?ÿ I have staked the proposed lots so he could get his perc tests completed for approval from the health department.?ÿ I have been paid to date for the work that has been completed.
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Here is where the question comes in.?ÿ I had a meeting scheduled with this client at the site about a month ago.?ÿ He fails to show up or call saying he was going to be late or even not show up.?ÿ After 40 minutes I left.?ÿ Today I had an appointment in town to get my oil changed and he was supposed to meet me there and pick up the preliminary subdivision plans.?ÿ He again fails to show up and fails to call.
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Do I suck it up and continue to work with him as long as there are no meetings involved? Do I write him a letter explaining that he is fired and give him a flash drive with all related materials so he can find a surveyor that will put up with him? Do I do something completely different?
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I suppose send em a bill for your time...
Keep him as a client (you've been paid to date!). Just adjust future estimates for him to include the aggravation factor. We all hate to be stood up for meetings, but try to make this an economic decision instead of an emotional one. If you account monetarily for the time he wastes by charging him more in the future, win-win. He keeps his bad habits; you make more money.
Edit: Also, all future meetings could be scheduled for your place when you're going to be doing office work anyway. If he shows, bonus. If he doesn't, you're busy anyway. Perhaps he has used up his on-site meeting credits.
This is why having an office to meet in is important. Client is disrespecting you big time.?ÿ
Keep him as a client (you've been paid to date!). Just adjust future estimates for him to include the aggravation factor. We all hate to be stood up for meetings, but try to make this an economic decision instead of an emotional one. If you account monetarily for the time he wastes by charging him more in the future, win-win. He keeps his bad habits; you make more money.
Edit: Also, all future meetings could be scheduled for your place when you're going to be doing office work anyway. If he shows, bonus. If he doesn't, you're busy anyway. Perhaps he has used up his on-site meeting credits.
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I agree, let him come to your office if he wants anything.
Thumb drive full of data, never.
I knew a contractor who asked the plumber to stop by and pick up his check.
When the plumber arrived the contractor asked him if he could come back in an hour because something came up.
When the plumber returned the bill was made out for one hour more.
The contractor paid it.
Yup. ?ÿKeep it economic, not emotional. ?ÿHe won't be the last irresponsible jerk to cross your path.
A paying client is a good client & I admit I would be quite aggravated at being stood up but I would bill for the site visit (not the other one) and write a detailed letter explaining your reasons for needing to meet in person.
Keep track of your time, put it on the bill. don't say anything. It's ok to bill for time you spend without the client present. Good luck!
Do you have a cell phone? I'd of called him and ask him where he was. Seems like a pretty rigid relationship.
