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"Unable to get a distance measurement" - Survey Pro error with Trimble S5

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 kjac
(@kjac)
Posts: 118
Estimable Member Registered
Topic starter
 

This just happened randomly when trying to shoot a -30mm standard prism, and now it will not take a shot. I've tried rebooting the data collector and the robot, as well as making a new job file. I've selected different targets in survey pro, switched to reflectorless and back...nothing. Any idea what the issue might be?

 
Posted : 05/11/2023 3:12 am
(@gmpls)
Posts: 463
Honorable Member Registered
 

It's been awhile since I used that collector/software but I would first try to pull the battery and leave it out for at least 5 or 10 minutes and then start a new job and import the coordinates. If it still doesn't fix it then do a hard reset followed by creating a new job.

Have you tried it with a different collector? It's possible you have bigger problems but I did have a similar issue with that collector setup and a Focus 35. Everything worked fine with my collector and other instruments as well as a different collector and my instrument but they didn't work together.

Good luck!

 
Posted : 06/11/2023 8:48 pm
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