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Trimble's Data Transfer

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(@true-corner)
Posts: 596
Honorable Member Registered
Topic starter
 

I have two computers running Windows 10.?ÿ They both have Data Transfer Utility from Trimble.?ÿ One works fine, on the other when I click on the icon all I get is a blank white screen.?ÿ I get the outline of the Utility but the screen is blank white showing none of the commands.?ÿ Anybody know how to correct this?

 
Posted : 19/06/2021 6:04 pm
(@jimcox)
Posts: 1951
 

DataTransfer not building its menus suggests a problem with the operating system function libraries.

I'm pretty sure DataTransfer is (was) written in C++ and I would suspect maybe a version difference in the visual C++ redistributable libraries installed between the two machines.

Re-installing DataTransfer and libraries might fix it.

 
Posted : 19/06/2021 6:28 pm
(@robertusa)
Posts: 371
Reputable Member Registered
 

What are you trying to transfer data out of?

 
Posted : 19/06/2021 7:19 pm
(@true-corner)
Posts: 596
Honorable Member Registered
Topic starter
 
@robertusa TSC-2, 4700, 4600LS.?ÿ Legacy type stuff.?ÿ Yeah I can download into a thumb drive for the TSC-2 but more convenient using data transfer.
 
Posted : 20/06/2021 5:21 pm
(@wa-id-surveyor)
Posts: 909
Prominent Member Registered
 

Good luck, we experienced similar issues over the years and finally just stopped fighting it and went to thumb drives for data transfer until we upgraded our equipment for transfer via dropbox or simple wi-fi drag and drop.

 
Posted : 21/06/2021 5:57 am
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