Oklahoma State University has upgraded our GPS equipment to a TSC7 and R12 Rover. I am having continuing issues with connecting our GNSS reference base and holding a survey style and internet connections. Once I get it up and running it will not hold the connection when it is restarted. Anyone have these issues and could help with making my equipment retain the operating system setup??ÿ
When you say it's not holding the connection, what exactly do you mean? Internet connectivity (presumably a SIM card or MiFi), or is it dropping the base connection during a survey?
If you shut down a rover and then restart it (or End GNSS Survey), you're always going to have to begin a new survey and pick a survey style; that's not unique to the TSC7 (or Trimble). Once the receiver is turned on again and tracking SVs it shouldn't take any more than a minute to start a survey, get locked and ready to measure.
It's always going to prompt you for a survey style, since Access doesn't know what the operator is going to be doing/measuring.
The "Rover Data Link" section of the survey style lets you pick a default GNSS Contact, if that's what you are referring to.
We have been on the Trimble system since 2009 here in Oklahoma State University and have an reference antenna on campus. During this time we have had several upgrades and purchased new equipment as the technology advanced. Never has there been an issue like this. Once the equipment survey styles and communication setting were established the equipment held the settings. The TSC7 has not been consistence in retaining survey styles and communication settings on a dally basis, every day it may or may not communicate, when it does the system works great.
My question remains, does anyone else have this issue with there new equipment after going to 5G and upgrading to the TSC7 and R12 rover, if so what did they do? Is there a patch to correct the problem??ÿ
Yes I have had settings from the "survey styles" not stick randomly. I haven't been able to figure out a pattern to that, although I did figure out the prism setting switching from "semi active" to "passive" happens everytime I use the "check backsight" function. So my solution was to never check my backsight anymore (just kidding). My real solution was to switch back to the Leica 1203+ and fieldgenius as it solves a large number of my complaints. There is an update coming end of this month that will hopefully fix a few of my gripes. Considering I was expecting Trimble to be more reliable/bug free than the 12 year old Leica running with third party software on a Panasonic tablet, I was extremely frustrated to find out that wasn't the case.?ÿ
Btw as far as cellular data connection... originally mine wouldn't connect at all with the new sim card (brand new tsc7) and our carrier had to lock the sim card to the IMEI number of the tsc7....next it would lose connection within minutes before getting a vrs connection so I had to use my phone's wifi hotspot... changing APN settings fixed that. Then it would stay connected for about 10 minutes. Checking the box "let windows keep me connected" fixed that issue. It should have said "tell windows to screw off and stop disconnecting me".?ÿ
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Thank you for your input. I have found the problem with my connection/survey style issue. The university's Wi-Fy has this equipment blocked because its not included in there permission access requirements. The IT department is current working on allowing access to this equipment. From what the Trimble tech support says that once the Wi-Fy access is granted everything will work fine.?ÿ
Thanks to all for your help and input its been very helpful.
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We have been on the Trimble system since 2009 here in Oklahoma State University and have an reference antenna on campus. During this time we have had several upgrades and purchased new equipment as the technology advanced. Never has there been an issue like this. Once the equipment survey styles and communication setting were established the equipment held the settings. The TSC7 has not been consistence in retaining survey styles and communication settings on a dally basis, every day it may or may not communicate, when it does the system works great.
My question remains, does anyone else have this issue with there new equipment after going to 5G and upgrading to the TSC7 and R12 rover, if so what did they do? Is there a patch to correct the problem??ÿ
My question remains, what exactly is the problem?
I don't mind helping out, but "It doesn't communicate" and "communication settings" could cover a lot of territory with this gear. I don't doubt that there might be an issue, but as with all tech support issues, the details matter. A very specific example of "when I do X, the system does Y, and I was expecting Z because ABC..." could help narrow things down.
We run base-rover over UHF, dual-base occasionally, and single- and virtual-mountpoint on various RTNs across several states. Each region has its own quirks, but once the survey style is set up correctly and radio settings or GNSS contacts stored, we don't hardly ever touch them unless the RTN operators change something.
I run in-house tech support for our ~40 TSC5/7s and R10/12i receivers, all with a mix of 4G and 5G SIM cards, and we have yet to see survey styles or GNSS contact settings change on their own. The 5s have some computational bugs inside of Access (related to the Android OS), but the 7s have been solid.
As @350rocketmike mentioned, SIM cards can cause problems. The only issue that we have had is every now and again a controller will not recognize the card on startup. Pull the card, reinsert, restart controller fixes that 98% of the time. I suspect it's the fact that cell providers started giving us the micro-cards with the crappy plastic inserts to make them mini- or full-size.
Send some screen shots.?ÿ Specifically the survey styles menu page.
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