Activity Feed › Discussion Forums › Strictly Surveying › Leica TS12 and accessories, Non-working touch screen on the TS
Leica TS12 and accessories, Non-working touch screen on the TS
payneww1970quad replied 2 years ago 8 Members · 24 Replies
@350rocketmike
It definitely does have a touch screen since there is a menu item for turning the Touch function on & off. Former owner confirmed to the dealer, also, but said he could not recall using it in the time leading up to his trade in. ”I see” is the operative reaction to that’n, isn’t it?I and the seller are hitting a brick wall from Frau Leica of “cannot sell that part without your sending in the unit for evaluation and estimating…”. Can anyone tell me where to buy a Leica TS12 touch screen keyboard combo?
Allen Precision is as recalcitrant as Leica. Won’t even price the part over the phone. In fact, no one so far will even verify that the part is available.
Beginning to feel real anger and frustration. Beginning to understand why my local surveyor recommended Topcon.
My personal experience with topcon hardware was not good (at least their newer stuff). Now having used topcon/Sokkia, Trimble and Leica, I would personally pick Leica every time (or geomax). But I agree that both Leica and Trimble do some criminal things (such as what you’re dealing with for parts).
I guess all of them will aggravate a certain % of their customers at any given time.
Seller made contact with a Leica authorized servicer (but in MI, requiring expensive shipping and delay) who offered to do the job for $400, and to check the machine out at the same time.
If I do not get a better/faster offer from the local (to us, Richmond VA area) shop when I finally hear from them, that’s likely to be the place we go to. Seller has repeated his offer to cover all costs of the work including shipping.
Evidently Ramses was able to buy the part from a service provider and put it on himself. Maybe it was Moses….
Log in to reply.