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(@dave-karoly)
Posts: 12001
Topic starter
 

I don't know what happened to this company...their products are bad, very bad.

hp computer

hp printer

can't get together and figure out how to print stuff.?ÿ Weird.

The printer has some software that wife has been required to update every week for the past two years to keep it working.?ÿ Now it won't update anymore.?ÿ So I said screw the software, just make it a printer.?ÿ It prints a test page but can't print anything else.

I tell wife the answer is don't buy anything with the letters "hp" on it.

This is amazing, never seen anything like it.?ÿ A printer that can't connect to a computer and print stuff, literally it's core function.

 
Posted : December 26, 2018 12:12 pm
(@norm-larson)
Posts: 986
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HP is certainly not what they used to be, sad

 
Posted : December 26, 2018 12:20 pm
(@bill93)
Posts: 9834
 

Hewlett and Packard were engineers who created a culture of doing things right, with enough business acumen to make it go.?ÿ Then the MBA types took over and split off the computer line and took the recognized name with it.?ÿ It seems the old culture has been lost in the computer company.?ÿ Agilent was the name given to the measurement products company that is the real HP legacy, but I don't know if they still have the culture.

 
Posted : December 26, 2018 1:32 pm
(@a-harris)
Posts: 8761
 

All in one Brother?ÿ units have saved me and they come with great graphic and pdf software.

When it doesn't print over wifi, I simply reboot the router and it prints whatever is in the spool.

Not the best printer in the world, it is however probably one of the most affordable and dependable units around.

 
Posted : December 26, 2018 1:39 pm
(@dave-karoly)
Posts: 12001
Topic starter
 

A friend in the computer business told me hp offshored their printer software and it's been a pile 'o ___ ever since.

 
Posted : December 26, 2018 1:58 pm
(@john-hamilton)
Posts: 3347
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I totally agree about HP...it is a shame. I have an HP plotter that just stopped working, the screen says "contact HP"...

A bit of trivia (if I recall correctly)...

Charlie Trimble and others were working at HP, and they developed a GPS receiver. HP decided not to pursue it, and a few engineers formed Trimble Navigation...the rest is GPS history

?ÿ

 
Posted : December 26, 2018 2:18 pm
(@sergeant-schultz)
Posts: 932
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The driver software for the T120 plotter is absolute and total garbage.?ÿ F'rinstance:

Printing from 22" roll.?ÿ Printer loads roll and measures width - to nearest mm - 558mm = 21.97".?ÿ ANSII C landscape drawing is 22".?ÿ Printer then autorotates print 90?ø, leaving 5" waste that has to be trimmed.?ÿ Workaround: create custom drawing 21.96" x 17" - this only works some of the time.

Printing tabloid from multisheet feeder:?ÿ want 5 copies of drawing with hatching in various shades of gray.?ÿ Specify 5 as number of copies and print with black ink.?ÿ First copy is beautiful, crisp lettering and linework, hatches look great.?ÿ Then, on subsequent copies hatching prints as some weird variants of "$hit-brindle yellow/orange/brown".?ÿ SO, wanting multiple copies, one has to send the drawing to the printer multiple times.

I thought for sure the Hp Facebook support page might help.?ÿ Sent a chat msg @ 9AM.?ÿ At 6 PM, a response popped up, "Hi, thanks for getting in touch.?ÿ How can we help?"?ÿ Typed in a somewhat detailed question, to which I have not as yet received an answer - after 2 weeks.

I will never buy another Hp product again, so help me.?ÿ

 
Posted : December 27, 2018 3:56 am
(@dave-karoly)
Posts: 12001
Topic starter
 

We have a Xerox large format plotter that refuses to plot a 34" wide plot on a 36" wide roll, there is no override.?ÿ The only way to do it is pick a paper size that is larger than the desired plot and make sure one dimension is 36".

And the dam thing, print, go to printer, nothing, go back to desk, oh there is yet another dialog to hit OK on.

 
Posted : December 27, 2018 6:56 am
(@dave-karoly)
Posts: 12001
Topic starter
 

I found the answer-just don't use hp's terrible software.

Removed the printer then reconnected it, installed the driver.?ÿ It prints.?ÿ Connected it to the router, can print with my iPhone and iPad.

hp's terrible software was unable to find the printer, lots of forum threads elsewhere essentially say, it doesn't work.

Scanning is to a usb flash drive.?ÿ It might scan to the computer without the software but I haven't tried it.?ÿ No problem scanning to a flash drive, though.

 
Posted : January 2, 2019 7:09 am
(@a-harris)
Posts: 8761
 

I gave up on any printing over ledger size and make a pdf and send anything larger out to a print shop about 40mi away.

 
Posted : January 2, 2019 10:16 am
(@skeeter1996)
Posts: 1333
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You can buy HPs new Ledger size printer, scanner, copier for $140. Print cartridges are $208. What?

 
Posted : January 4, 2019 9:25 pm
(@bill93)
Posts: 9834
 

It undoubtedly comes with a baby cartridge that will run out soon.?ÿ Give?ÿ away the hardware, make it up on supplies. That's been the general pricing model since the earliest days of ink jet and laser printers, but those $ are more extreme than I had noticed before.

 
Posted : January 5, 2019 11:14 am