The correlation between crews who treat their gear like crap and damaged gear is somewhere between 0.8 and 1.0. I've had maybe 3-4 actual, real equipment failures in my career. I've known folks who had three "failures" every month.
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We have a good group of guys that take care of stuff. Our r12i lost the internal clip off the antenna and the tech remarked it was a 'common problem'. The following month the radio board fried.
I have used trimble since the all night dos processing days. I am not at all impressed with the design or workmanship of their new stuff. Great features, but only when they work. I also believe the vendor structure has resulted in poor service in some areas. They better get on it or a drop in market share is coming.?ÿ
I don't believe we get very good service from our local Trimble dealer (Cansel in Toronto Ontario Canada) but I don't use any Trimble gear yet. I will be eventually as they're shifting all the equipment to Trimble and most of our stuff is now Trimble.
I personally found the local Leica guy to be helpful but the extent of my experience was just that he helped me update the firmware on the old 1200 series robot I use and a few emails getting pricing when my boss was still considering purchasing a TS16.?ÿ
folks who had three "failures" every month.
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How long do they stay employees at that place!!?!?!?!?
@k-huerth that might have been a way to not take it apart, and have it track satellites for trying to get to a certain place. Just like the door mount for a rod which costs $100s
I am sure that your crew does not behave very well to your equipment.
I have an older version of the R10. It's been reconditioned once. However, it's been put through everything from static sitting on tripods to crashing through brush, up and down very steep canyons and ravines, busy construction sites. I will not complain about how rugged it is. Many receivers would fail from what it's been put through. It did need a radio replacement and it got a new cover so it looks like a new R10. No trouble with the base.?ÿ
Take care of the equipment, it's not rocket science,,,,,,,,,,,,well, I guess it is, but still be as gentle with the rover as possible. It's not a hammer or a brush hook. ?ÿ
@350rocketmike Most of the time this is caused by over-tightening the radio antenna.?ÿ This breaks the clip off inside that holds the receptor in place.?ÿ Finger tight is all you need to hold it on there.?ÿ If you notice you are not able to get it firm then get it into service.?ÿ The common problem is we all want to make sure it is good and tight.?ÿ Then we turn it a 1/4 of a turn more.?ÿ ?ÿMake sure your team knows this and you should not have a problem again.?ÿ
