In N Out has NO freezers and NO microwaves in ANY of their stores. Something about quality and freshness and not freezing stuff or re-warming it, etc... They explain it more on their official web page.
I would much rather have Wendell's home made burgers but...if I personally had to choose between any of the fast food "chains" burgers and In N Out, it's a no brainer. Besides it's fun after ordering to sit and watch them make their french fries from them HUGE potatoes. Although I always feel bad for the guy doing all the fry making work. 😐
Speaking of In-N-Out...
Just read this article regarding an In-N-Out prank. I'd be livid too!!! :-S
http://www.thedailymeal.com/n-out-burger-coming-town-near-you/4301