Client:
Brad,?ÿ
Good afternoon. I was checking to see if you had any updates on our survey. If you can, please let me know if there's anything I can do to help speed up the process.
Thanks,?ÿ
Client
~
Me:
Yes sir, I spent yesterday afternoon downloading deeds, plats, and surveys from the recorder??s office. ?ÿToday, and this weekend I plan to comb through all those pages and pages of documents to prepare for my initial field visit (hopefully yet next week).
All while dealing with the effects of a tiny tick bite. ?ÿI will spare you the details. ?ÿSuffice to say, I am hopefully on the upswing health wise.
The best you can do to ??speed up the process?, is to not try to speed up the process.
Thanks,
Brad
Client, "I'll even hold the pole for you".
I have a similar thing going on right now.?ÿ Client sits on plans for 4 long and tall retaining walls.?ÿ Call comes in on Wednesday of last week to have a zoom meeting regarding layout needs.?ÿ Thursday morning the zooms meeting takes placed and starts blowing up my email asking if the layout is on the schedule for Monday.?ÿ I advise that it is highly unlikely.?ÿ Client requests design changes followed by another email asking if the layout is on the Schedule for Monday when the design changes have yet to be made.
I'm waiting until later this afternoon for more emails to arrive so I can compose a very snarky reply.
@oldpaceri tell them it's $150/he if I do it. $250/he if you help. Sometimes I do let them carry the shovel for free.
Then when you do get the changes and calculate everything, you find that something is wrong or doesn't quite fit, which will require more back and forth. ALL by Monday huh? Good luck with that mister client.
4am: Ring ring.......
Client:
"I forgot to tell you yesterday that I have concrete being delivered this morning but have no marks for the form boards. Can you come and set them out before you see your other clients?"
My boss:
"I don't care how you do it, just make it happen. And don't you dare sleep with your phone off."
It was always the same guy. None of my other clients did it to me.
@micheal-daubyn-2 can??t bring myself to click the like button.
My favorite, when I worked for the large firm, was the client who absolutely had to have a new building staked the next day, Saturday. I arranged for the crew, drove over and picked up the plans, and set everything up for the crew.?ÿ
Several days later client calls, sounding sheepish: I gave you the wrong plans.
True!
@micheal-daubyn-2 Any ring before 9 AM goes unanswered unless it's from one of my field crews that start at 7.
?ÿ
Things can change when you are your own boss.?ÿ Sometimes I don't even turn my phone on until nearly noon.?ÿ We are still so overloaded with work I don't need to spend time telling whomever it may be that they are SOL with most everybody within easy driving distance of their "need it yesterday" project.?ÿ Those who know me well, know I will do my best to take care of them while others get to the end of the line.
Just got over one. Staking addition for next days work. Get a call, its not right, off by a half foot. Check my stuff and it looks good. run down and find that I staked from a previous set plans. Didn't get the new ones. Not only that the contractor realized it and had it corrected when I got there. Lost the morning and had to give them a break on the bill. I don't work for them anymore.
?ÿhad to give them a break on the bill. I don't work for them anymore.
If you staked what they sent you, why reduce the bill? Maybe to keep a good client, but not if you don't want to keep them.
