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Leica SmartNet Support (rave)
I was post processing GNSS data from a flight and using a Leica CORS as my base station when I noticed that the Leica SiteLog and the NGS version showed a different antenna. Leica confirmed it had been changed BUT the NGS SiteLog had NOT been updated. I had my answer almost immediately and the NGS SiteLog was updated within a couple hours. In addition Leica had a bug in their SiteLog generation database that had the install date for the antenna dynamic as it updated to the current date every time you downloaded it, got a programmer to fix that the same day too.
Big shout out for having a support team that listens and fixes problems in a timely manner, it is no small task to keep all the antennas and data current in a large network but they do a good job.
In fairness to more local networks the ORGN (Oregon) and WSRN (Washington) are also responsive, I was just pleasantly surprised that a much bigger network (650 CORS and growing) responded in a very timely fashion too.
On a side note, Leica has been bringing a lot of new CORS on line, it would appear maybe to support precision ag and machine control, quite a bit of overlap with existing networks here in the PNW, anything that is useful as another resource is appreciated.
SHG
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